Questions & Answers

Q: QuestionWhat is the maximum wireless range for these headphones?

• A:Answer The maximum wireless range for these headphones is 30 feet.

Q: QuestionAre these headphones able to fold for storage?

• A:Answer Yes, these headphones have a foldable design.

Q: QuestionDoes this headphone have active noise cancelling?

• A:Answer Yes, these headphones have active noise cancelling feature.

Q: QuestionDoes the headphone come with a carrying case?

• A:Answer Yes, the headphone comes with a carrying case.

Q: QuestionCan I detach the cord from these headphones?

• A:Answer Yes, the product specifications state that these headphones have a detachable cord.

Q: QuestionHow long does the battery last on these headphones?

• A:Answer The headphones provide up to 30 hours of playtime on a single charge.

Q: QuestionDo the headsets using the included cable work on most commercial aircraft

Asked 5 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand

• A:Answer Yes, the Bose QuietComfort Ultra Headphones (2nd Gen) can be used on most commercial aircraft when using the included 3.5 mm audio cable. Please note that in‑flight entertainment systems may vary. Many airlines offer a standard 3.5 mm headphone jack, while others may use a dual‑prong adapter or different port types. We recommend checking with the airline to confirm whether their aircraft includes a 3.5 mm audio port or if an adapter may be needed.

  Answered 4 months ago by Bose Support

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Q: QuestionAre the earphone cups detachable?

Asked 6 months ago by Marlin.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer Yes, the ear cushions (ear cups) on the Bose QuietComfort Ultra Headphones (2nd Gen) are detachable and replaceable. They are designed to be removed easily, allowing you to swap them out if they become worn or damaged.

  Answered 6 months ago by Bose Support

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Q: QuestionDo these headphones have a sound lag when using Bluetooth?

Asked 1 month ago by Buck.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

• A:Answer No, not at all! They will automatically stop playing music if the headphones aren’t completely on your ears, but the sound quality is excellent! In my experience, these are the best headphones I’ve had!

  Answered 1 week ago by LEXY

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Q: QuestionHow do you adjust the volume on these?

Asked 1 month ago by Andy.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

• A:Answer To quickly increase or decrease the volume, use a long swipe on the volume strip. For more information, please refer to the owner’s guide linked below and see page 17 for volume‑related instructions: https://bose.life/49832vq

  Answered 1 month ago by Bose Support

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Q: Questionare these compatible with sony oled 8

Asked 1 month ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

• A:Answer Yes, the Bose QuietComfort Ultra Headphones (2nd Gen) are compatible with Sony OLED TVs. The headphones can connect via standard Bluetooth, allowing you to stream audio wirelessly for movies, TV, and gaming.

  Answered 1 month ago by Bose Support

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Q: QuestionDo they block boat and 18 wheeler motor noise?

Asked 2 months ago by QuietCajun.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

• A:Answer The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They perform especially well against steady, low‑frequency sounds like engines. That means they can significantly reduce the rumble from boat motors and 18‑wheeler trucks.

  Answered 1 month ago by Bose Support

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Q: QuestionAre the headphones compatible with iPhone 16

Asked 2 months ago by Ray.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer Yes, the Bose QuietComfort Ultra Headphones (2nd Gen) are fully compatible with the iPhone 16. They connect seamlessly via Bluetooth 5.3 for a stable and efficient wireless experience.

  Answered 2 months ago by Bose Support

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Q: QuestionDo they have a mute feature for conference calls?

Asked 2 months ago by FedUP.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand

• A:Answer No, the Bose QuietComfort Ultra Headphones (2nd Gen) do not have a mute function built into the headphones themselves for conference calls. While you can manage volume, playback, and pause directly from the headphones, muting the microphone must be done through the connected device or conferencing app (such as Zoom, Teams, or Google Meet).

  Answered 2 months ago by Bose Support

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Q: QuestionIs this special avaible in store at boca raton

Asked 3 months ago by nuno.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

• A:Answer yes

  Answered 3 months ago by GREGSVerified Purchase

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Q: QuestionHow many microphones does the headphones have? What is the quality of phone calls, both calls going out and calls received on TEAMS or any other online meetings?

Asked 4 months ago by indygal.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer 2

  Answered 3 months ago by GREGS

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Q: QuestionWhat is the size of the carrying case?

Asked 4 months ago by Cynthe.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer Thank you so much for your question, we truly appreciate it! We understand that you’re asking about the size of the carrying case for the Bose QuietComfort Ultra Headphones (2nd Gen). While we don’t have the exact measurements of the case itself, the size of the case is generally based on the dimensions of the headphones. For reference, the Bose QuietComfort Ultra Headphones (2nd Gen) measure: 8" H x 6½" W x 2" D (20.3 cm x 16.5 cm x 5.1 cm)

  Answered 4 months ago by Bose Support

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Q: QuestionDoes the white color discolor with use? Start to yellow over time?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer No, Very easy to clean

  Answered 4 months ago by ViperhalVerified Purchase

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Q: QuestionAre they sweat resistant?

Asked 5 months ago by Joce.

• A:Answer No, the Bose QuietComfort Ultra Headphones (2nd Gen) are not sweat‑resistant or water‑resistant. They are designed primarily for everyday listening and travel, rather than for workouts or heavy physical activity. If you’re looking for a Bose product that is suitable for exercise, we recommend considering options such as the Bose Ultra Open Earbuds or the Bose QuietComfort Ultra Earbuds (2nd Gen), both of which are built with sweat and weather resistance.

  Answered 5 months ago by Bose Support

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