Questions & Answers

Q: QuestionWhere can I find the manual for these headphones?

Asked 4 days ago by Anniem.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Hi Anniem, the Bose QuietComfort Ultra Headphones come with a manual or owner’s guide at the time of purchase. If you need another copy, you can also find it on our website. Here’s the link for your reference: https://bose.life/4s0ocDc

  Answered 4 days ago by Bose Support

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Q: QuestionDoes the noise canceling work when the batteries are not working?

Asked 1 week ago by Colonel4616.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer No, the noise cancelling is an electronic function and requires battery power.

  Answered 1 week ago by Fanatic93

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Q: QuestionIf you buy the best buy 2 year protection plan on these for 69 bucks, when does that warranty start? If after Bose warranty, then it kicks in you have a total of 3 years warranty or does it run during same time as Bose and its 2 years total on the headph

Asked 1 month ago by Bose.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

Q: QuestionDo these work with Apple TV? Do they work with iPhone?

Asked 1 month ago by Bose.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Yes! The Bose QuietComfort Ultra Headphones will work perfectly with both Apple TV and iPhone. You can connect them via Bluetooth just like any other wireless headphones. Once paired, you’ll be able to enjoy movies, shows, and music with Bose’s noise‑cancelling performance. You can also use the Bose app on iOS to customize sound settings, manage connections, and update firmware.

  Answered 1 month ago by Bose Support

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Q: QuestionDo these work with Apple "Share Audio", can two sets of headphones connect to one apple iPhone at the same time for shared listening?

Asked 1 month ago by AppleShareAudio.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke

• A:Answer No, Bose QuietComfort Ultra Wireless Noise Cancelling Headphones do not work with Apple “Share Audio.

  Answered 1 month ago by Bose Support

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Q: QuestionCan you use wired feature with iPhone?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Yes, it’s possible to use the wired feature with an iPhone. Since iPhones no longer include a headphone jack, you’ll need a USB‑C or Lightning to 3.5mm adapter.

  Answered 1 month ago by Bose Support

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Q: QuestionIs this used?

Asked 1 month ago by NJ.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Absolutely noise canceling

  Answered 1 week ago by Lisa9969

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Q: Questionwill the bose work with over the ear hearing aids

Asked 2 months ago by kate.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Yes, QuietComfort Ultra Headphones can work with over‑the‑ear hearing aids. According to independent reviews of hearing‑aid‑compatible headphones, the Bose QuietComfort Ultra is identified as comfortable to use with BTE (behind‑the‑ear), ITE, and CIC hearing aids because of its soft, cushioned over‑ear design that minimizes pressure on the hearing aids. Many hearing‑aid users have also reported that over‑ear Bose models fit well and don’t interfere with most behind‑the‑ear styles. Every person’s hearing aid shape and size can differ, but most users with over‑the‑ear hearing aids can use Bose QuietComfort Ultra without issues.

  Answered 1 month ago by Bose Support

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Q: QuestionCan these headphone used with phone calls?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Yes, I suggest checking out the features section for a full list of capabilities.

  Answered 1 month ago by MmitchellVerified Purchase

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Q: QuestionThe included cable does not appear to support the microphone. Am I supposed to buy another cable to make this work? That seems dumb. One of the reasons I bought this is for work calls on multiple devices without having to pair/unpair.

Asked 2 months ago by SFOESP.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer The QuietComfort Ultra Headphones feature multi‑point connectivity, which allows you to connect to more than one Bluetooth device at the same time. This makes it easy to switch between two smartphones without needing to disconnect and reconnect each time.

  Answered 2 months ago by Bose Support

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Q: QuestionWhat is the bass quality of these

Asked 2 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Hi there! The Bose QuietComfort Ultra Headphones deliver deep, punchy bass that is well‑controlled and balanced, rather than overwhelming. The bass is powerful enough for genres like hip‑hop and EDM, but remains tight and accurate, avoiding muddiness or distortion even at higher volumes.

  Answered 2 months ago by Bose Support

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Q: QuestionDo they connect to my phone for a phone conversation?

Asked 2 months ago by A.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Yes! The Bose QuietComfort Ultra Headphones can connect to your phone via Bluetooth and support phone calls. They feature a built-in microphone system designed to deliver clear voice quality during conversations, even in noisy environments.

  Answered 2 months ago by Bose Support

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Q: QuestionIs this 2nd gen?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer It says second generation on the box, but the salesman told me they were first generation. A better upgrade from the original Quiet Comfort.

  Answered 2 months ago by DavidSVerified Purchase

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Q: QuestionDo these headphones have a noise cancelling mode that works without playing music?

Asked 3 months ago by Sbp.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer yes

  Answered 2 months ago by user877129Verified Purchase

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Q: QuestionAre these headphones good for a gamer?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Hi there, the Bose QuietComfort Ultra Headphones can be used for gaming thanks to their excellent comfort, noise cancellation, and immersive sound, but they are not specifically designed as gaming headsets.

  Answered 3 months ago by Bose Support

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Q: QuestionThis is a 1st-gen?

Asked 3 months ago by Dani.

This question was asked about the related product: Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

• A:Answer Yes they are a first gen! The only frustration with these headphones is that they don’t go up that loud!

  Answered 1 month ago by DaisyP

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Q: QuestionCan the ultra's be used for gaming? does the microphone work well? which ones are better the QC or the ultra for gaming?

Asked 3 months ago by kas.

• A:Answer Ultra

  Answered 3 months ago by TerenceD

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Q: QuestionCan I sing a song on starmaker app ?

Asked 3 months ago by Jhp.

• A:Answer Yes

  Answered 3 months ago by TerenceD

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Q: QuestionIs this the 2nd generation or 2nd gen?

Asked 3 months ago by CouponingMOM.

• A:Answer Hi there, this is the 1st generation of Bose QuietComfort Ultra Headphones. They feature breakthrough spatialized audio for immersive listening across any content or source, paired with elevated design and luxe materials for exceptional comfort. With Bose Immersive Audio, the experience goes beyond traditional listening by placing sound in front of you rather than inside your head, making music feel more real than ever. Jelyn - Bose Customer Support

  Answered 3 months ago by Bose Support

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