Questions & Answers

Q: QuestionWhat is the return policy on the headphones?

Asked 7 months ago by Vic.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer I believe it’s 30days. Best Buy customer service has really upped their game, they got new leadership and new tech. Experts working the front lines, they are great at answering questions and take whatever amount of time you need to answer all your questions

  Answered 7 months ago by LauraLee

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Q: QuestionAre these recommended for babies and young children for attending loud events ?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Ice Blue

• A:Answer They will fit a baby or small child, but not that well. The crosspiece will not rest on their head, but it will hold the headphone cups on their ears and provide excellent noise reduction

  Answered 8 months ago by Mike

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Q: QuestionAre these rated for lawn mowing?

Asked 1 year ago by AngerMngMnt00.

• A:Answer I wouldnt use them for any sweaty activity. Although the headphones would be fine I believe it comes down to your comfort while working and sweating. In hot climates they do tend to be a little warm and make my ears sweat.

  Answered 11 months ago by aeonixx

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Q: QuestionHow do you turn the power on and off the Bose headphones? Where is the action switch?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer There is a slider switch on one of the ear pieces. The action button is on the opposite side.

  Answered 1 year ago by TracielP

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Q: QuestionCAN THESE HEADPHONE CONNECT TO THE AIRPLANE SYSTEM? ?

Asked 1 year ago by BOBCAT.

• A:Answer Hello, yes using an airline adapter you can connect the QuietComfort Headphones to an airline system.

  Answered 1 year ago by Bose Support

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Q: QuestionDoes this sumbich Bose QuietComfort over the ear come with a shoulder strap like the pk90?

Asked 1 year ago by RoyFromLasAnges.

• A:Answer no LOL

  Answered 11 months ago by aeonixx

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Q: QuestionAre these compatible with XBOX?

Asked 1 year ago by Slangley.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer The QuietComfort Wireless Headphones were not designed to be connected directly to an xBox. However, you should be able to connect them to your TV for when you play your xBox, if your TV supports Bluetooth 5.1, A2DP (Advanced Audio Distribution Profile) and BLE (Bluetooth Low Energy).

  Answered 1 year ago by Bose Support

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Q: QuestionDo these headphones snap together for a smaller footprint when travelling?

Asked 1 year ago by breka.

• A:Answer Yes, they do. The earcups turn in, and the arms let you fold one of the cups into the top of the headset.

  Answered 1 year ago by Allen

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Q: QuestionAre these headphones loud? does it have good surround sound?

Asked 1 year ago by KJones.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

• A:Answer If you are looking for a pair of headphones with surround sounds/spatial audio I would recommend the QuietComfort Ultra Headphones.

  Answered 1 year ago by Bose Support

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Q: QuestionWill this headset be compatible with Microsoft Teams

Asked 1 year ago by Buck.

• A:Answer Yes I've used it when on a teams call, it works well and seamlessly with the app or web version. At least for me.

  Answered 1 year ago by BestBuyAddict

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Q: QuestionCan you charge these USB?

Asked 2 years ago by Drywall.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

• A:Answer Yes - you'll need to connect the small end of the USB cable (provided) to the USB-C port on the headphones, and the other end to a USB-A power source, e.g. a wall charger or a computer.

  Answered 2 years ago by Bose Support

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Q: Questionwhen listening to a book how much time can I charge the unit for?

Asked 2 years ago by Hesh.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

• A:Answer If you mean whether the headphones should be used while they are charging, then we must advise that the headphones not be worn or used whilst they are charging.

  Answered 2 years ago by Bose Support

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Q: QuestionWhat is the battery life on a single charge?

Asked 2 years ago by Jeff.

• A:Answer 24 hours

  Answered 2 years ago by Bose Support

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Q: QuestionDo these connect with apple iPhone?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

• A:Answer Yes, they are iOS compatible.

  Answered 2 years ago by Bose Support

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Q: QuestionIs this item new, refurbished or peon box?

Asked 2 days ago by Westcoaster.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

Q: QuestionHow do I know when my charge is full? How do I know how much battery life is current?

Asked 2 days ago by Kitkat37.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

Q: QuestionThe foam in the earbuds are coming out is there a replacement set for the earbuds

Asked 5 days ago by MaxLo.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

Q: QuestionWhat’s the warranty on these headphones

Asked 1 week ago by AnnL.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

Q: Questioncan you talk on a phone call with these

Asked 1 week ago by Anonymous.

• A:Answer Yes. Bose QuietComfort Headphones have an adaptive microphone system that allows you to use the headphones during calls when connected to any smartphone. In addition to traditional calls, the headphones will work with many apps that use Voice over Internet Protocol (VoIP), such as Zoom or FaceTime. The microphone system adapts to your environment to isolate your voice from competing background noises and wind so that you can confidently take a call or speak to your voice assistant anywhere you go, knowing you will be heard clearly and naturally.

  Answered 1 week ago by Bose Support

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