Questions & Answers

Q: QuestionCan I control the volume from the headphones?

Asked 9 months ago by Tracy.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

• A:Answer Yes! The QuietComfort Headphones have built-in controls that allow you to adjust the volume directly from the headphones. You can also manage playback, calls, and voice assistant features without needing to reach for your device.

  Answered 6 months ago by Bose Support

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Q: QuestionHow long is the manufacturing warranty

Asked 9 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer The QuietComfort Headphones include a limited one-year warranty from the date of purchase, covering defects in materials and workmanship. Please note that this does not cover damage caused by normal wear, accidents, or misuse. Be sure to keep your proof of purchase, as it will be required for any warranty claims.

  Answered 6 months ago by Bose Support

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Q: QuestionCan you pair these with an iPhone?

Asked 9 months ago by Hoss.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Blue Dusk

• A:Answer Hi Hoss! Definitely! You can pair the Bose QuietComfort Wireless Noise Cancelling Headphones with your iPhone no problem at all. Just turn on Bluetooth, find the headphones in your device list, and you’re all set. Super easy, and you’ll be enjoying your music or calls in no time. Gem - Bose Customer Support

  Answered 8 months ago by Bose Support

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Q: QuestionIs it brand new? Does it come in the box? Why is the price lower than the market price?

Asked 10 months ago by Fill.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer If it says New then it is new. If it says open box then it is probably a store model or returned from customer.

  Answered 9 months ago by Link

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Q: QuestionHello! I’m traveling outside of the US soon and wondering if they are dual voltage. I don’t want to fry my new headphones.

Asked 10 months ago by OkieTraveler.

• A:Answer It can charge with any usbc charger. The charger has to be support dual voltage not the headphones.

  Answered 9 months ago by Link

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Q: QuestionIs there a usb charging cord included in the case

Asked 11 months ago by GiGi.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Blue Dusk

• A:Answer YES THERE IS A USB CORD INCLUDED WITH THESE STUNNING HEADPHONES!

  Answered 11 months ago by VRABEC

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Q: QuestionCan these be used as a gaming headset for your pc?

Asked 11 months ago by Lando.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer Yes. The connect with blue tooth and have a cable if needed.

  Answered 11 months ago by TracielP

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Q: QuestionAre these headphones heavy? I’ve tried some that I could not handle because they were too heavy..,,

Asked 11 months ago by Kapa.

• A:Answer The weight for the QuietComfort headphones is: 8.5 oz (238 g)

  Answered 11 months ago by Bose Support

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Q: QuestionAre these headphones Osha approved sound deadening?

Asked 1 year ago by Awsum.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer Just to clarify, they are NOT hearing protection. so that's a large negative to using them in construction. Secondly the ANC works better for consistant noises (like aircraft/train engines), and sudden noises like hammers and impact tools won't be blocked as much. Neither will tools being used right in front of you. You then have the issue as to whether your co-workers/managers are OK with listening to music on the worksite. I would think it provides a larger danger to yourself and others. You may find that certain insurances may be voided by wearing these while working (It may depend on local laws, but I'm not familiar with those). Needless to say, I wouldn't recommend them for your use

  Answered 9 months ago by aeonixx

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Q: QuestionWill they work with my MS Surface Pro?

Asked 1 year ago by Cjae.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Blue Dusk

• A:Answer Yes they work with anything with Bluetooth connectivity!

  Answered 1 year ago by ZaraJ

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Q: QuestionAre these brand new?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Blue Dusk

• A:Answer Yes they are!

  Answered 11 months ago by CristinaH

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Q: QuestionCan you answer calls with this headphones

Asked 1 year ago by Angel.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer Yes, there is a button on the headset that allows you to answer calls.

  Answered 1 year ago by JP123Verified Purchase

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Q: QuestionDo the headphones connect to an IPhone while in flight without Bluetooth

Asked 1 year ago by Cath.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Blue Dusk

• A:Answer I haven’t had a problem with any of my Bose earbuds or headphone devices while on a flight

  Answered 1 year ago by TonyiaB

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Q: QuestionWhat is Best Buy‘s return policy?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer 14 days!

  Answered 11 months ago by KimberlyW

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Q: Questionas long is the garanty from manufacture on this Ear headphones

Asked 1 year ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer Hello, you have a 1-year warranty of the QuietComfort Headphones.

  Answered 1 year ago by Bose Support

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Q: QuestionWhen using the microphone, is there a mute function? How does it work?

Asked 1 year ago by Mute.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green

• A:Answer While on a call, you can double-press the Action button to mute the call.

  Answered 1 year ago by Bose Support

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Q: QuestionWhat is the return policy for Bose headphones with an extended warranty

Asked 1 year ago by Joe.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

• A:Answer Hi Joe, please contact BestBuy's customer support team directly for information on their returns policy.

  Answered 1 year ago by Bose Support

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Q: QuestionCan these headphones plug into a receiver ? and charge as well?

Asked 1 year ago by jacmacattack.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green

• A:Answer they come with a wire, there are seperate ports for charging and aux

  Answered 8 months ago by user997393

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Q: QuestionDo these have a wire that can plug into a monitor on a plane?

Asked 1 year ago by MTF.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone

• A:Answer Great

  Answered 1 year ago by Anonymous

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