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Hello, there. Thank you for bringing this to our attention. We're sorry to hear you're experiencing difficulty charging your Soundlink Color Bluetooth Speaker II. We would first recommend rebooting your battery with these steps: 1. Connect the speaker to power 2. Press and hold the Multi-function button (3 dots) for 10 seconds, and while continuing to hold the Multi-function button, unplug the speaker from power 3. Release the Multi-function button and then reconnect the power cable. Please look for a slowly blinking orange light that indicates successful charging. If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day. Jesse - Bose Support
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