“My bose speaker randomly turned off while listening to music. It won’t turn back on, even when it’s on the charger. It’s completely dead. No power whatsoever. Does a part need to be replaced or fixed? Is this common?”
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Hello Abby! Thanks for reaching out. We are sorry to hear that you are having some trouble with your SoundLink Color Bluetooth speaker II. We ask that you, please reach out to our support in your area https://bose.life/2JpX9Pz. You'll want to choose your location, scroll down and select Contact Us. We look forward to hearing from you so that we may assist. Ashley - Bose Support
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