I turned it on and it shut off. I plugged in to charge and the speaker will not charge. What are your suggestions?
Thank you. null

Question

I turned it on and it shut off. I plugged in to charge and the speaker will not charge. What are your suggestions?
Thank you. null

Bose Support · Accepted Answer

Hello Antonia,

Thanks for reaching out, and sorry for the trouble you're having. We recommend that you check out our online support page for troubleshooting tips here: https://bose.life/2G34vrh

Thanks again,

Mohsin - Bose Support

MegaMan · Answer

I had this issue with mine and I decided to take mine back and I got a replacement because of my geek squad purchase. Not sure what else you could do. I tried new chargers, cords, and different wall sockets and nothing worked.

Answered by MegaMan 6 years ago

Verified Purchase

“I turned it on and it shut off. I plugged in to charge and the speaker will not charge. What are your suggestions? Thank you.”

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