A:AnswerYou might have a bad cable, but it happened to me a couple of times before that I don't plug in right the cable to the speaker because it gets stuck on the rubber cover.
A:AnswerPastor I found this concerning a microphone and the speaker. Hope it helps! Happy Thanksgiving! https://community.bose.com/t5/Portable-Archive/Soundlink-Color-and-a-Microphone/td-p/60111