1-2 of 2 Answers
We can confirm this is not normal. Please contact your local support team, so we can take a closer look for you: https://support.bose.com/s/get-help-landing-page?language=en_US (United States) https://support.bose.ca/s/get-help-landing-page?language=en_US (Canada)
Sorry, there was a problem. Please try again later.Either one it could be battery is completely dead from bose manufacture or the unit came out defective.
Sorry, there was a problem. Please try again later.
