Won't charge initially We just bought a soundlink mini and are finding it won't charge (the red battery light is still flashing even after leaving it on all night). Never been used, it's brand new. Have we bought a dud?

Question

KrisD · Accepted Answer

I bought a device recently. The device charges pretty fast and tested my self playing whole day and it lasted 10 hrs for me. Probably you might got a defective device. Take it to best buy and they will swap it for sure.

Answered by KrisD 10 years ago

Lanell · Answer

Make sure the base is on the speaker and plug in the base not the speaker

Bose Support · Answer

Hi Howie,

We apologize for the issue. This certainly doesn't seem to be working correctly. Please contact our technical support team who can help with a solution. They can be reached at 1-800-380-4831 and are available 8:30am-10:00pm M-F, 9am-7:00pm Sat EST. Thank you.

“Won't charge initially We just bought a soundlink mini and are finding it won't charge (the red battery light is still flashing even after leaving it on all night). Never been used, it's brand new. Have we bought a dud?”

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