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Hello Russ, Thanks for your interest in our Bose products. Sorry to hear you were having trouble syncing up your SoundTouch speakers all together. We understand that you have gone through the instructions on the SoundTouch app. Let's directly help you with this so you can enjoy them to its fullest potential. Please feel free to contact our SoundTouch Support line by navigating to this page here for contact details: http://bose.life/2qwENj4. Select your region, scroll down, and click on "Contact us". We look forward to hearing from you! Best regards, Mohsin-Bose Support
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