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I would start by powering off everything and starting from scratch with the sound bar first and then the subwoofer and finally the surround speakers. Follow the set up guide
Sorry, there was a problem. Please try again later.Check your connections. Unplug everything, plug it back in and go through the setup process again. If this does not work, the speakers may be faulty. Lastly check your TV setup and make sure it's set up to play the soundbar as TVs differ greatly from manufacturer to manufacturer.
Sorry, there was a problem. Please try again later.I actually sent mine up and they would not work. I called bows and we walked through it. However since Best Buy professionally installed my sound bar and sub woofer a few months before they would not help me. They suggested I have them professionally installed. I am less than happy about this. They have been sitting on my counter ready to return.
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