“Dumbbell tray won't fit on top of the stand, looks like some screws are missing or a missing part. I have a 24 month warranty for this item so any suggestions?”
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If you are referring to the holes on the stands trays, they weren't supposed to be used to mount your dumbbbell trays. The dumbbell trays have the same trapezoid shape as the inserts you should've installed when assembling the stand. When placing the trays on the stand, make sure those stand inserts got inside the matching holes on your trays. The included straps with buckle should be the ones to hold the tray down. References: Bowflex YouTube Channel installation video.
Sorry, there was a problem. Please try again later.The trays are held by straps that should have been part of the purchase.
Sorry, there was a problem. Please try again later.Hi! Thanks for reaching out. We are sorry to hear this. Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Nautilus Team
Sorry, there was a problem. Please try again later.Hi! Thanks for reaching out. We are sorry to hear this. Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
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