“My treadmill just stopped working today after over a month purchased. I got a message in the screen saying that there is an uknown error. How I can get support? Thanks”
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Hi Jorge. I'm probably late to this answer, but mine did the same today after 21 days. The console is bad. This is apparently a common issue with the treadmill 22. Bowflex doesn't return emails, I have only been able to reach them by phone, after hours of wait. It takes a month or more to get the replacement console from Bowflex. And right now, Best Buy has limited stock (nothing near me) so I can't replace the treadmill.
Sorry, there was a problem. Please try again later.Hello! Please contact us directly for support and troubleshooting. Thank you! - Bowflex Team Customer Care: (800) 605-3369 Monday-Friday: 6 a.m.–5 p.m. PST / Saturdays & Sundays: Closed.
Sorry, there was a problem. Please try again later.Bottom line is: you can't! Nautilus/Bowflex "customer service" is completely non-existent.
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