BowFlex - Treadmill 22 - Black

Good product but it came with visible dents as shown in the pics - not sure it came out dented from the manufacturer or got dented while the Best Buy crew was installing - I hope Best Buy helps to get this right - I think that dented piece should be fairly easy to replace Been trying to contact Best Buy but communication with customer service is challenging and certainly it is not helpful to be offered to return to the store an item if this size that weights 336 pounds….

I went back and forth for a while before finally deciding to purchase this treadmill. I believe it is the most advanced on the market currently. The 22 inch screen is great and I love that I am able to watch my tv shows and movies, or listen to whatever I like while I work out. Sound from the speakers is great. Installation with Geek Squad was a breeze (got it free with TotalTech membership). I absolutely recommend the Bowflex 22 treadmill! If you were looking for an amazing machine, you found it.

I received this item yesterday and it had dents right out of the box. Then at max incline it’s making a loud screeching noise. I can’t get the chat feature on BB site to work and the number keeps kicking me out… so I have had no way of notifying anyone for 2 days now.

Treadmill worked the day geek squad set it up and it hasn’t worked since. Treadmill display showed that the right upper handlebar was stuck the first time I tried to use it after geek squad left. Strange, since it hadn’t been used but called geek squad for a troubleshooting appointment. Two weeks later was the earliest when I could speak to an expert. They tried to walk me through clearing this error message and I got a system failure message. So I guess the treadmill is a dud! This is awful because now it is out of stock and I would like a replacement not just a refund. Very few treadmills have a high weight capacity that this treadmill offers. Customer service has been dreadful. Long wait times and no help at all. Very frustrating!

Overall works great has good workouts you can still do without having to buy the subscriptions but the heart rate monitor does not work doesn’t make contact and too flimsy. All else is good.

Best Buy delivered the treadmill six weeks after it was purchased. Then I had to wait another eight days to have it assembled. All in all it appears to have been worth the wait. The Bowflex T22 is amazing. It worked me hard. The set-up was easy with “Max” talking me through it. There were also helpful videos. The only issue I have is setting up the entertainment part (Hulu, Netflix, etc).

We did our research and the main complaints seem to come from people who put the machine together themselves. We paid for it to be put together and no issues.

Went with this model because I wanted the JRNY app built into the console that offered the video training and streaming services. Less than three months later I’m having all sorts of issues with the console. The console startups only half the time. When it does startup only one of the three ways to adjust the speed works. I’m dealing with warranty now, they say it’s a bad connection - which is scary for a new piece of equipment to have that kind issue. The other issues is the Android operating system doesn’t want to shut down when I do finish a workout. I don’t know if the issues with the OS and console are related, but now I feel like I should have gone with a treadmill without a display and just lugged my tablet over. I hope warranty solves my issues but I’m dreading what owning this treadmill will be like once warranty runs out.