Bowflex - Treadmill 22 - Black

Good product but it came with visible dents as shown in the pics - not sure it came out dented from the manufacturer or got dented while the Best Buy crew was installing - I hope Best Buy helps to get this right - I think that dented piece should be fairly easy to replace Been trying to contact Best Buy but communication with customer service is challenging and certainly it is not helpful to be offered to return to the store an item if this size that weights 336 pounds….

I’m a heavy guy and this treadmill is comparable to those found in a gym. The quality is that of commercial grade.

I received this item yesterday and it had dents right out of the box. Then at max incline it’s making a loud screeching noise. I can’t get the chat feature on BB site to work and the number keeps kicking me out… so I have had no way of notifying anyone for 2 days now.

Treadmill worked the day geek squad set it up and it hasn’t worked since. Treadmill display showed that the right upper handlebar was stuck the first time I tried to use it after geek squad left. Strange, since it hadn’t been used but called geek squad for a troubleshooting appointment. Two weeks later was the earliest when I could speak to an expert. They tried to walk me through clearing this error message and I got a system failure message. So I guess the treadmill is a dud! This is awful because now it is out of stock and I would like a replacement not just a refund. Very few treadmills have a high weight capacity that this treadmill offers. Customer service has been dreadful. Long wait times and no help at all. Very frustrating!

Went with this model because I wanted the JRNY app built into the console that offered the video training and streaming services. Less than three months later I’m having all sorts of issues with the console. The console startups only half the time. When it does startup only one of the three ways to adjust the speed works. I’m dealing with warranty now, they say it’s a bad connection - which is scary for a new piece of equipment to have that kind issue. The other issues is the Android operating system doesn’t want to shut down when I do finish a workout. I don’t know if the issues with the OS and console are related, but now I feel like I should have gone with a treadmill without a display and just lugged my tablet over. I hope warranty solves my issues but I’m dreading what owning this treadmill will be like once warranty runs out.

Best Buy delivered the treadmill six weeks after it was purchased. Then I had to wait another eight days to have it assembled. All in all it appears to have been worth the wait. The Bowflex T22 is amazing. It worked me hard. The set-up was easy with “Max” talking me through it. There were also helpful videos. The only issue I have is setting up the entertainment part (Hulu, Netflix, etc).

Works great. Plugged into a heavy duty extension cord into a regular outlet with no other load. I’m every bit of 250lbs. I ran for about a minute at 12mph. Either 0 or 1 incline and experienced 0 issues. No slipping of the belt, no motor overload, or shutting down. I am very impressed. I will say though, the software is a little less than expected, you can't bounce from Netflix to HBO or anything during a workout. It will stop the workout and you’ll have to start over. Another issue is sometimes my buttons won’t respond. I’ll want to go from 3-5 or 5-7 on speed and for whatever reason one of the buttons won’t work, for the whole workout. My 5 almost always works, one workout it didn’t. One workout my 7 didn’t. One time it was my 9. If I go try now they might all work. It’s odd. Having said all of that. I’ve gone cheap on a treadmill, and regretted it. I’ve gone used on a mid tier one and it was even worse. So far ( 2 weeks) this one is well worth the money. I’m a very heavy very strong runner so if you’re lighter than me you shouldn’t have any issues.

I've used a lot of treadmills in my life and I've owned a few too! This is by far the best treadmill I've ever owned or used. I have used it for 3 days and do not regret my decision! I love how sturdy the frame of the treadmill is and how extremely quiet it is! My previous treadmill used to make a lot of noise when I ran or walked on an incline. This one doesn't, it is very quiet! Also the belt doesn't slip or lag any. The 4.25 horsepower motor is living up to the hype so far! I also love how many features it has and all the different workout options. It comes with unlimited user profiles so each member in my family can track their own progress on the treadmill and on the JRNY mobile app. Without a paid JRNY membership it comes with 16 workouts. It comes with a 2 month trial to the JRNY app which has over 100 workouts for you to try out. JRNY also allows you to pair your Netflix, Hulu, Disney+ and Prime Video subscription and watch videos while you workout on the 22 inch HD display. Also they have JRNY radio stations where you pick from certain music genres and playlists from certain decades like the 80's and 90's and the music stream is commercial free. The first workout I planned to workout for 30 minutes but the music selection was sooooo good I did 70 minutes. I also love that it has a place for me to place my tablet and phone while working out. In case you don't pay for JRNY or want to use a streaming service not offered you can just sit your device on that section and watch or listen to whatever you like. The speakers provide excellent volume. You can also connect your bluetooth headphones to it if you prefer. I also get great benefit from the built in fan which has 3 speeds. The heart rate monitor it comes with seems accurate too compared to what my watch also displays during workouts. You wear the HR monitor on your forearm and it displays your current heart rate on screen without any need to grip the heart rate sensors. I've also worked out without the HR monitor and just used the HR grip sensors. This is the first treadmill I've had that not only comes with an incline feature but also a decline that mimics walking or running down hill. You can choose from -1 to -5 for downhill and incline goes up to 20. I am used to treadmills having an incline of 10, and my gym goes up to 15. Level 20 incline provides an even greater challenge, definitely will push even the most athletic person. Another great help is all the buttons for changing your speed and incline. There are 3 places you can make these changes, so whether you're running or even walking on incline you can always easily make the adjustments. Putting the treadmill together isn't too bad. I've put all my other treadmills together also and this one seemed comparable. I ran into a couple of hiccups, mostly my fault for either misunderstanding the instructions or dropping a screw into/under the treadmill. This treadmill is heavy even before assembling it, so getting stuff you drop under it can be difficult. Also there is an issue with one of the screws used in the set up, they didn't provide enough. In the instructions they call this screw "D". They give you 5 D screws, 1 screw is supposed to be a spare. The instructions call for you to use 8 D screws though, so I should've been given 9 D screws instead of only 5. I plan to contact Bowflex about this. The pages that have you use D Screws are pages 8 and 13. I was able to find a temporary work around and use some "E screws" they provided instead. There are certain steps in the building process you will need at least 2 people such as installing the display to the treadmill and removing the walking surface from the box. It was a challenge to get the walking surface out of the box on my own because it is so heavy. I had to cut the sides off the box and drag it out of the box. Definitely recommend getting some help if you can. Even the 2 male Best Buy employees who delivered it had a bit of a challenge getting it up the 5 stairs that lead into my house and inside my home. The box weighs 400 pounds and once assembled the treadmill weighs 376 pounds. You definitely want to build it in the location where you plan to use it. I used to roll my other treadmill away from the storage location and place it in front of my tv. Once done I'd fold it up and roll it back to location against the wall. There will be none of that with this one. It's very hard to move even with 4 wheels. Overall I have no complaints or regrets with my decision. I fortunately was able to purchase this on sale for $2699 last week, saving $900! I am gonna reach out to Bowflex about the screw issue and about maybe adding even more streaming services. I do wish you could use the streaming services option without having to pay for JRNY! Other than these things I can't say I'd change anything.