A:AnswerHi there, this is Kaleb with Bracketron. Thank you for your question. The bottom part of the mount is meant to act as support for the phone, resting against the vehicle, while the top two vent clips should be directly inserted into the vent. For more assistance, please reach out to [email protected] or call 952.230.0246 and we would be glad to help you further! Thanks, Bracketron Support
A:AnswerHi there, this is Kaleb with Bracketron. I'm sorry to hear about your issues with the TripGrip! The rubber grips should not be coming off like that. If you would like to inquire about receiving a replacement model, or finding a mount that best suits your vehicle, please reach out to us at [email protected] and one of our representatives would be glad to assist you! Thanks, Bracketron Support
A:AnswerHi Alfred, this is Kaleb with Bracketron. Thank you for your question. The TripGrip is about 3.5 inches wide at maximum, while I believe your phone is ~3.1 inches, based on what I've found online. Depending on the thickness of your phone case, it should most likely be able to fit inside the TripGrip! If you have any issues, please reach out to [email protected] for more assistance. Thanks! Bracketron Support
A:AnswerIt works with my mom’s iPhone 8+. The phone mount extends about as wide as 3.6”. The iPhone 8 Plus is 3.07” wide so it will fit fine even with a thick case.
A:AnswerI have an iPhone 8+ with Otterbox cover. No issues. It locks in fine. The real issue is how bracket can be secured in vents. I have vertical vents so that is a bit tricky. Horizontal vents should not be a problem of concern. Best of luck
A:AnswerIt should fit any horizontal vents. The unit has two clips plus a movable brace that can be adjusted, so that, by moving the brace, this unit should fit in any vent.