“I received this as a gift. The rubber grips inside the clips have come off (I assume from me running the heat). Is this normal? The mount itself has dislodged from the vent and has fallen while I've been driving, startling me. I'm really not happy.”
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Hi there, this is Kaleb with Bracketron. I'm sorry to hear about your issues with the TripGrip! The rubber grips should not be coming off like that. If you would like to inquire about receiving a replacement model, or finding a mount that best suits your vehicle, please reach out to us at [email protected] and one of our representatives would be glad to assist you! Thanks, Bracketron Support
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