“If the heating element is dirty (probably oil) - can that be cleaned and if yes, how?”

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• Use extreme caution when cleaning the quartz heating elements. Allow the oven to cool completely, then gently rub a soft, damp sponge or cloth along the length of the heating element. Do not use any type of cleanser or cleaning agent. Let all surfaces dry thoroughly prior to inserting the power plug into a power outlet and turning the oven on. There will, undoubtedly, be some residue that can't be washed off and will need to burn of with continued use.

  Answered by Breville Consumer Support 11 months ago

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• I don't know, but I suspect the stains have to burn off. I imagine you can try to wash the elements when they're cold

  Answered by Anonymous 11 months ago

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