“I had to return mine because it would not allow you to put the grind holder in You had to hold the machine and hope it would turn. I made the mistake of returning it for a refund and now it is 100$ more.Is it normal to struggle to put the grind holder in?”
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Place and twist as long as it not beans in it. Very easy.
Sorry, there was a problem. Please try again later.Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville with a subject line of BBUS251106-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455.
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