A:AnswerThe machine should be able to go up to 12. If you reset the unit and the issue persists, please file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV230523BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
A:AnswerThe side door on the filter basket holder of the Breville® BDC650 Grind Control™ is there to assist in preventing messes should the basket over flow.
A:AnswerFor all issues, resolutions and troubleshooting, please contact Breville® directly by email at [email protected], by calling 866-273-8455, or by filling out our web form: https://www.breville.com/us/en/support/breville-support.html
A:AnswerPlease accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville with a subject line of BBUS240222-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can send us an email to [email protected] and include the same information.
A:AnswerWhen the Auto timer is set for brewing for next day, both the grinding and brewing happens at the same time. No need to grind the coffee beans seperately the day before.
A:AnswerNo, the 'Grind' function on the Breville® BDC650 Grind Control™ is part of the 'Brewing' function. While the 'Grind' portion can be by-passed for pre-ground coffee, the 'brew' portion cannot.
