Questions & Answers

Name: Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel
Brand: Breville
SKU: 4922600
Price: 399.95 USD
Availability: InStock
Rating: 4 (172 reviews)

Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel

Model:: BDC650BSSUSC; |
SKU:: 4922600

User rating, 4 out of 5 stars with 172 reviews.

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Page Showing 21-40 of 44 questions

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QuestionCan I leave the water tank filled all day?
Asked 5 months ago by Anonymous.
- Answer Yes, you may.
  Answered 5 months ago by Breville Consumer Support
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QuestionHow long can the coffee beans stay in there and keep fresh?
Asked 5 months ago by Anonymous.
- Answer That will depend upon the environment where your machine is placed.
  Answered 5 months ago by Breville Consumer Support
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QuestionNeed instructions to descale
Asked 5 months ago by Clifford.
- Answer You'll find those instructions in the instruction booklet under the Care and Cleaning section. You can also find a video through our YouTube channel here: https://youtu.be/OJov0Loa5EI?si=mtW_ANZRjOgDToao
  Answered 5 months ago by Breville Consumer Support
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Questionhow do i change preground to whole bean mode
Asked 7 months ago by Vik.
- Answer The Breville® BDC650 Grind Control™ has a STRENGTH control knob on the control panel that has a selection for Pre-Ground.
  Answered 7 months ago by Breville Consumer Support
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QuestionWhat is a single serve.1 cup??
Asked 8 months ago by Anonymous.
- Answer I think you may be referring to the Single Serve function. That means you can have the machine brew directly into a to-go cup.
  Answered 8 months ago by Breville Consumer Support
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QuestionWhat type of paper filter is best used with this coffee maker?
Asked 10 months ago by Dar8855.
- Answer An 8-12 cup, flat base basket style ith 3.25"/8.25 cm base.
  Answered 10 months ago by Breville Consumer Support
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QuestionWhat is the latest model? What does "USC" stand for?
Asked 1 year ago by CoffeeDrinker.
- Answer The latest version of the Grind Control is model BDC650. The USC just refers to units manufactured for use in North America.
  Answered 1 year ago by Breville Consumer Support
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QuestionCan I replace the coffee pot ? Love my machine
Asked 2 years ago by Anonymous.
- Answer Spare and replacement parts for the Breville® BDC3650 Grind Control™ Brewer can be purchased directly from Breville®.
  Answered 1 year ago by Breville Consumer Support
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QuestionMine won’t go back to the grind mode,and can’t set the time anymore.
Asked 2 years ago by Bulldog.
- Answer We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240319BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
  Answered 2 years ago by Breville Consumer Support
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Questionhow do I descale?
Asked 2 years ago by Mike.
- Answer Here is a video demonstrating that process: https://youtu.be/OJov0Loa5EI?si=-xjADSs5YO18K-T2
  Answered 2 years ago by Breville Consumer Support
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QuestionI know this says it's a 12 cup coffee maker but when you turn the dial to the amount of cups you want to make it only goes up to 8 why is that
Asked 3 years ago by 12cups.
- Answer The machine should be able to go up to 12. If you reset the unit and the issue persists, please file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV230523BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
  Answered 3 years ago by Breville Consumer Support
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QuestionHow can I turn up the temperature
Asked 3 years ago by Alandmike.
- Answer With the Grind Control, there is not a way to alter the brewing temperature.
  Answered 3 years ago by Breville Consumer Support
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QuestionHalfway through brewing the filter door opened and the machine stopped making coffee. Why did this happen?
Asked 3 years ago by Amh2030.
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QuestionI used this machine with a paper filter but it did not allow a large amount of liquid through the filter, unlike the Breville provided filter. Is there a way to change the timing of the brewing?
Asked 3 years ago by Max.
- Answer Try increasing the grind size of the coffee
  Answered 5 months ago by Anonymous
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QuestionDoes this machine have a heating element?
Asked 4 years ago by HeatingElement.
- Answer It does not
  Answered 4 years ago by Great
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QuestionWhen I push on strength button to set clock, machine starts brewing
Asked 4 years ago by Anonymous.
- Answer For all issues, resolutions and troubleshooting, please contact Breville® directly by email at askus@brevilleusa.com, by calling 866-273-8455, or by filling out our web form: https://www.breville.com/us/en/support/breville-support.html
  Answered 4 years ago by Breville Consumer Support
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QuestionHow do I know what setting the grinder is on?
Asked 4 years ago by Anonymous.
- Answer Dial up top
  Answered 4 years ago by SteveG
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QuestionWhat type of grinder? Blade or burr?
Asked 4 years ago by Coffee.
- Answer Burr
  Answered 4 years ago by Great
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QuestionCan you connect to this brewer with Google, Alexa, SmartHQ, etc?
Asked 5 years ago by PanamaBill.
- Answer Nope
  Answered 4 years ago by SteveG
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QuestionDo you have to do anything if your not going to use it for awhile? i.e. storage directions. How long can it sit before you have to do anything to store it? i.e. if not used after XX days make sure to xxxxx. thanks for your time, love the machine!
Asked 2 years ago by coffee.
- Answer Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville with a subject line of BBUS240222-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can send us an email to askus@brevilleusa.com and include the same information.
  Answered 2 years ago by Breville Consumer Support
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Showing 21-40 of 44 questions

Questions & Answers

Breville - the Grind Control 12-Cup Coffee Maker - Brushed Stainless Steel

Q: QuestionCan I leave the water tank filled all day?

Q: QuestionHow long can the coffee beans stay in there and keep fresh?

Q: QuestionNeed instructions to descale

Q: Questionhow do i change preground to whole bean mode

Q: QuestionWhat is a single serve.1 cup??

Q: QuestionWhat type of paper filter is best used with this coffee maker?

Q: QuestionWhat is the latest model? What does "USC" stand for?

Q: QuestionCan I replace the coffee pot ? Love my machine

Q: QuestionMine won’t go back to the grind mode,and can’t set the time anymore.

Q: Questionhow do I descale?

Q: QuestionI know this says it's a 12 cup coffee maker but when you turn the dial to the amount of cups you want to make it only goes up to 8 why is that

Q: QuestionHow can I turn up the temperature

Q: QuestionHalfway through brewing the filter door opened and the machine stopped making coffee. Why did this happen?

Q: QuestionI used this machine with a paper filter but it did not allow a large amount of liquid through the filter, unlike the Breville provided filter. Is there a way to change the timing of the brewing?

Q: QuestionDoes this machine have a heating element?

Q: QuestionWhen I push on strength button to set clock, machine starts brewing

Q: QuestionHow do I know what setting the grinder is on?

Q: QuestionWhat type of grinder? Blade or burr?

Q: QuestionCan you connect to this brewer with Google, Alexa, SmartHQ, etc?

Q: QuestionDo you have to do anything if your not going to use it for awhile? i.e. storage directions. How long can it sit before you have to do anything to store it? i.e. if not used after XX days make sure to xxxxx. thanks for your time, love the machine!

Most-viewed items

QuestionCan I leave the water tank filled all day?

QuestionHow long can the coffee beans stay in there and keep fresh?

QuestionNeed instructions to descale

Questionhow do i change preground to whole bean mode

QuestionWhat is a single serve.1 cup??

QuestionWhat type of paper filter is best used with this coffee maker?

QuestionWhat is the latest model? What does "USC" stand for?

QuestionCan I replace the coffee pot ? Love my machine

QuestionMine won’t go back to the grind mode,and can’t set the time anymore.

Questionhow do I descale?

QuestionI know this says it's a 12 cup coffee maker but when you turn the dial to the amount of cups you want to make it only goes up to 8 why is that

QuestionHow can I turn up the temperature

QuestionHalfway through brewing the filter door opened and the machine stopped making coffee. Why did this happen?

QuestionI used this machine with a paper filter but it did not allow a large amount of liquid through the filter, unlike the Breville provided filter. Is there a way to change the timing of the brewing?

QuestionDoes this machine have a heating element?

QuestionWhen I push on strength button to set clock, machine starts brewing

QuestionHow do I know what setting the grinder is on?

QuestionWhat type of grinder? Blade or burr?

QuestionCan you connect to this brewer with Google, Alexa, SmartHQ, etc?

QuestionDo you have to do anything if your not going to use it for awhile? i.e. storage directions. How long can it sit before you have to do anything to store it? i.e. if not used after XX days make sure to xxxxx. thanks for your time, love the machine!