“We just bought this and cant get the lid off the caddy. Any suggestions? The Breville service center is closed today. They have very limited hours”
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We're sorry to hear of your experience. Here's a link to a video showing the unboxing of the Paradice 9. If you continue to experience issues, please feel free to create a case through https://support.breville.com/s/?language=en_US®ion=us&brand=breville or call us at 866-273-8455. We'll be happy to help you from there. The Paradice 9 https://youtu.be/cnuwRYRJoYg?si=aZMg7SScGgHEr3fH
Sorry, there was a problem. Please try again later.I do not think the caddy comes apart. If it does, hopefully someone will post and explain. To remove the blade stored in its plastic protector, simply slide your finger into the "cut-in" opening, and pull the plastic housing unit out. It's a tight fit, most likely for safety since its protected blade is sharp.
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