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Thanks for taking the time to review your experience with the Brother ADS3300W. We appreciate your feedback. I’m sorry to hear that you are having scanning software issues with the Brother ADS3300W. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/ADS3300W
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