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We are sorry that you are experiencing connection issues with your Brother DCPL2550DW machine and we understand your frustration. We'll be happy to help you. Here is an FAQ that will help you: https://help.brother-usa.com/app/answers/detail/a_id/151955 https://help.brother-usa.com/app/answers/detail/a_id/151954 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
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