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You have to open a door in the back and, yep, there is a paper jammed in there. I thought it was crazy at first too.
Sorry, there was a problem. Please try again later.We are sorry to hear that you are having jam issues using the Brother MFCL8900CDW machine and we would like to help. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
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