Questions & Answers

Q: QuestionWhat does the customer demonstration at the end of the installation involve?

• A:Answer The customer demonstration at the end of the installation involves leveling the unit and providing a demonstration of its basic operation. This ensures that the customer is satisfied with the installation and understands how to use the appliance.

Q: QuestionAre there any potential challenges or limitations to consider when installing a refrigerator in a built-in or column setup?

• A:Answer Yes, there are potential challenges when installing a refrigerator in a built-in or column setup. The installation requires access to a cold water supply within 20 feet of the refrigerator, and the cabinetry must be designed to accommodate a built-in/column refrigerator. Additionally, door reversal, panel, handle, or trim kit installation, and permit fees are not included in the installation service and may require additional appointments or costs.

Q: QuestionApproximately, how long does the installation usually take?

• A:Answer The installation of the Built-In or Column Refrigerator Install (New Water Line) (Up to 36") by Geek Squad typically takes around 1-2 hours to complete. However, the exact duration may vary depending on factors such as the complexity of the installation and any unforeseen challenges that may arise during the process.

Q: QuestionHow do you ensure that the refrigerator is properly leveled and tested for functionality after installation?

• A:Answer To ensure proper leveling of the refrigerator, the doors are leveled after the unit is secured to the cabinetry and connected to the power source. Functionality testing is then performed to verify that all components are working correctly.

Q: QuestionWhat should I do to prepare the kitchen or designated area before the installation team arrives?

• A:Answer To prepare for the installation, ensure that the kitchen or designated area is ready for the team's arrival. Clear the space around the intended installation location, removing any obstacles or clutter. Make sure there is easy access to a cold water supply within 20 feet of the installation site.

Q: QuestionAre there specific requirements for the cabinetry where the refrigerator will be placed?

• A:Answer Yes, the cabinetry should be designed to accommodate a built-in or column refrigerator. The unit cannot be installed if the cabinetry does not meet this requirement.

Q: QuestionWhat are the permit fees, and why aren't they included in the installation cost?

• A:Answer Permit fees are not included in the installation cost because they vary depending on the location and are typically paid directly to the local government agency. The specific amount of permit fees is not provided in the context.

Q: QuestionTo confirm, this is just to install a column fridge with or without waterline or only with waterline? Thx

Asked 5 years ago by Waterline.

This question was asked about the related product: Column Refrigerator or Freezer Install (New Water Line)

• A:Answer Without waterline.

  Answered 3 years ago by SatisfiedVerified Purchase

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