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  • Questiondo you need a hub for these lamps to work? also will they work with alexa?

    Asked by todd1199.

    • Answer You do not need to have a hub for these to work on our app. In order for these bulbs to be controlled through alexa you will need a C by GE smart hub. Please feel free to reach our support team if you have any other questions at 1-844-302-2943 or email us at [email protected]

      Answered by Cync Support

  • QuestionCan these bulbs be used in recessed lights with dimmers

    Asked by Anonymous.

    • Answer Hey there, absolutely! That should work perfectly find and you shouldn't have any issues with that setup. However, if you have non C by GE dimmer switches, you won't be able to use those with our bulbs. Non C by GE dimmer switches can damage the bulbs if you dim from the switches and not through the app/voice commands. If you have any further questions, please give us a call at (844) 302-2943. Thank you for the question!

      Answered by Cync Support

  • QuestionCan multiple users install the app to control colors, or only one device?

    Asked by Leslie.

    • Answer One person would need to be primary and would set the devices up on their account on their phone/tablet. Any other persons in the home or that would have need to be able to control the devices would need to download the app, create a user ID and password, then the primary person would invite the other members of the household to be "invited" to use the devices. Its important to have the non-primary users registered before your try to invite them.

      Answered by Cync Support

  • QuestionHow many different colors can you make the Bulb

    Asked by Clint.

    • Answer Pretty much any color you can think of, the box says millions...

      Answered by Maui247