Questions & Answers

Q: QuestionWhat is the model number for the water filter?

• A:Answer The water filter model number is XWFE.

Q: QuestionIs the door of this refrigerator equipped with an alarm?

• A:Answer Yes, this refrigerator has a door-open alarm.

Q: QuestionDoes this refrigerator have a water filter?

• A:Answer Yes, this refrigerator has a water filtration system.

Q: QuestionHow can I customize the appliances?

• A:Answer There are so many options to customize the appliances.

Q: QuestionDoes this refrigerator have LED lighting?

• A:Answer Yes, this refrigerator has LED lighting.

Q: QuestionHow can I customize the appliances in the kitchen?

• A:Answer There are so many options to customize the appliances.

Q: QuestionDoes this refrigerator have a water filtration system?

• A:Answer Yes, this refrigerator has an advanced water filtration system.

Q: QuestionAre the refrigerator shelves adjustable?

• A:Answer Yes, the refrigerator shelf style is adjustable.

Q: QuestionCan this refrigerator connect to Wi-Fi?

• A:Answer Yes, this refrigerator has wireless connectivity through Wi-Fi.

Q: QuestionIs this refrigerator energy star certified?

• A:Answer Yes, this refrigerator is energy star certified.

Q: QuestionDoes this refrigerator have a freezer compartment?

• A:Answer Yes, this refrigerator has a freezer compartment.

Q: QuestionDoes this refrigerator have a freezer compartment?

• A:Answer Yes, this refrigerator includes a freezer compartment.

Q: QuestionDoes this refrigerator work with Alexa?

• A:Answer Yes, this refrigerator works with Amazon Alexa.

Q: QuestionMost 'Counter Depth' refrigerators are 24" deep, this one says 31" deep. Is that a misprint or is it really 31" deep. Also, I would like to confirm that it has glass shelves. Thank you

Asked 4 years ago by Anonymous.

• A:Answer We certainly understand your concern and would love to assist you! Your interest in this great refrigerator is truly appreciated. Yes, the total depth of this refrigerator is 31". Without the handles, the depth is only 29". The depth with door open 90° is 42". And yes, it does feature glass shelves in the fresh food section. We hope this helps! Do let us know if you have any further questions or concerns as we are always here to for you. -Chris@Café

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionIs the height of 69 7/8 just for the front for a hinge or is it that high the whole way back on the Cafe 18.6 Cu. Ft. ?

Asked 3 years ago by Anonymous.

• A:Answer Hello there, thank you for taking the time to reach out with this excellent question. The height to the top of the hinge is 69.75 in and the height to the back of the case is 68.625 in. However, we also require an inch of air clearance from the top of the hinge. We hope this clears things up for you! -Elliot@Cafe

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionDoes the refrigerator come with handles? I noticed there is a handle choice. I want to ensure the refrigerator I purchase has handles.

Asked 4 years ago by Kitty.

• A:Answer Hello, thank you for your question and interest in this great refrigerator! Yes, this unit comes standard with stainless steel handles. However, you can purchase another handle kit in a different color if desired. For your information, the Brushed Black kit part number is CXMA3H3PNBT, the Brushed Bronze kit part number is CXMA3H3PNBZ, and the Brushed Copper kit part number is CXMA3H3PNCU. We hope this helps! Please don't hesitate to reach out with any further questions or concerns you may have. -Chris@Café

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWhat kind of screwdriver I need to have for my refrigerator GE Cafe - 18 Cu. Ft. Fench Door Counter - Depth. To tight the handles. Your technician came to do it in tha past but if I can do . No need for have them come to do for that. CWE19SP4NW2

Asked 4 years ago by dany.

• A:Answer Hello - Thank you for your question. To tighten the handles, a 1/8" Allen wrench is needed. We hope this helps. Thanks for checking! Olga@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionThe photos show that there is a water dispenser inside, but this feature is not listed in the specs. Is it or isn’t it included?

Asked 5 years ago by Jeff.

• A:Answer Hello Jeff, thank you for your question. There is an internal water dispenser for this refrigerator. We sincerely apologize for any inconveniences this may have caused. Please feel free to reach out should you have any further questions or concerns. -Chris@Café

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionHow big of a problem is it to take the doors and drawers off so It can slide through a 27 inch opening ?

Asked 5 years ago by 4kayak2.

• A:Answer The door comes with removal instructions on a sticker. A Phillips screwdriver and removal of two flip up quick releases and the doors come right off. The drawer takes a 10mm and four bolts. It is simple if you just pay attention to what screws go where, when reassembling it.

  Answered 5 years ago by JoshoVerified Purchase

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