Questions & Answers

Q: QuestionIs the height of 69 7/8 just for the front for a hinge or is it that high the whole way back on the Cafe 18.6 Cu. Ft. ?

Asked 3 years ago by Anonymous.

• A:Answer Hello there, thank you for taking the time to reach out with this excellent question. The height to the top of the hinge is 69.75 in and the height to the back of the case is 68.625 in. However, we also require an inch of air clearance from the top of the hinge. We hope this clears things up for you! -Elliot@Cafe

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionDoes the refrigerator come with handles? I noticed there is a handle choice. I want to ensure the refrigerator I purchase has handles.

Asked 4 years ago by Kitty.

• A:Answer Hello, thank you for your question and interest in this great refrigerator! Yes, this unit comes standard with stainless steel handles. However, you can purchase another handle kit in a different color if desired. For your information, the Brushed Black kit part number is CXMA3H3PNBT, the Brushed Bronze kit part number is CXMA3H3PNBZ, and the Brushed Copper kit part number is CXMA3H3PNCU. We hope this helps! Please don't hesitate to reach out with any further questions or concerns you may have. -Chris@Café

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWhat kind of screwdriver I need to have for my refrigerator GE Cafe - 18 Cu. Ft. Fench Door Counter - Depth. To tight the handles. Your technician came to do it in tha past but if I can do . No need for have them come to do for that. CWE19SP4NW2

Asked 4 years ago by dany.

• A:Answer Hello - Thank you for your question. To tighten the handles, a 1/8" Allen wrench is needed. We hope this helps. Thanks for checking! Olga@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionThe photos show that there is a water dispenser inside, but this feature is not listed in the specs. Is it or isn’t it included?

Asked 4 years ago by Jeff.

• A:Answer Hello Jeff, thank you for your question. There is an internal water dispenser for this refrigerator. We sincerely apologize for any inconveniences this may have caused. Please feel free to reach out should you have any further questions or concerns. -Chris@Café

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionHow big of a problem is it to take the doors and drawers off so It can slide through a 27 inch opening ?

Asked 5 years ago by 4kayak2.

• A:Answer The door comes with removal instructions on a sticker. A Phillips screwdriver and removal of two flip up quick releases and the doors come right off. The drawer takes a 10mm and four bolts. It is simple if you just pay attention to what screws go where, when reassembling it.

  Answered 5 years ago by JoshoVerified Purchase

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Q: QuestionHave you fixed the high pitch compressor squeal that drives my wife crazy ?????????????????

Asked 3 weeks ago by Bartman.

Q: QuestionWe just installed a whole-home water filtration system, so we need to replace the filter in this refrigerator with a bypass plug. Is it true that I can call 1-800-GECARES and get one at no charge? Does this refrigerator require a plug with a RFID chip?

Asked 5 months ago by CKP.

• A:Answer You certainly can call our 1-800-GECARES number to get a bypass plug sent to you at no charge! You can also reach out to us on Facebook or Instagram, and we'd be happy to get one sent your way. We recommend using our Cafe Appliances bypass plug to ensure the best performance for your refrigerator. -Kacie@CafeAppliances

  Answered 5 months ago by Cafe Appliances

  
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Q: QuestionI would like to place this refrigerator next to a wall. What is the width with both doors opened to 90 degrees?

Asked 1 year ago by Robby.

• A:Answer The width of this beautiful refrigerator with the doors open to 90° is 40 1/2". While a 90° door opening will allow you to access the foods in the bins and full-width deli tray, you will not be able to remove the bins and deli tray without an additional clearance of approximately 17" on the side adjacent to the wall.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionDoes the built-in water filter work for both the water and the icemaker, or just the water?

Asked 1 year ago by JK.

• A:Answer Yes, the fridge filter does filter the water that goes to the ice maker and water dispenser.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionHi, It appears that Cafe' 18.6 Cu.Ft refrigerator has an ice maker and water dispenser which means it requires water connection. If I don't have water connection, is it still possible to make ice (manually filling with water)? Thank you.

Asked 2 years ago by MK.

• A:Answer Hi - Thanks for reaching out to us. No, we would not recommend attempting to manually fill the icemaker. If a water supply is not connected, the icemaker needs to be turned off to prevent it from being damaged. We are glad you checked with us. Kind regards - Vikki@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionHow to turn off ice maker

Asked 2 years ago by Anonymous.

• A:Answer Hi there - Thanks for taking the time to contact us. The power switch for the icemaker is located above the feeler arm on the ice tray. If needed, there is a diagram on page 16 of the owner's manual that show's a visual on where to locate it. Thanks for being apart of the GE Appliances family. Have a great day! - Don@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionI will be installig next to a wall. With the doors open to only 90 degress, will I be able to remove the drawers for clening? How many inches do I need on each side to open the doors to 90 degrees?

Asked 2 years ago by CJ.

Q: QuestionDoes the top freezer drawer fully extend open over the bottom drawer?

Asked 3 years ago by Novie.

• A:Answer Hi - Thank you for reaching out to us and for your interest in our beautiful Café refrigerator. The upper freezer drawer extends far enough when opened to allow you full access to the contents in the drawer. It does not completely cover the lower drawer when opened. We do hope you choose this lovely refrigerator for your home. Kind regards - Vikki@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionCan I have the stainless steel handles on the matte white Cafe French Door Refrigerator instead of the gold on the 18.6 size

Asked 3 years ago by Didi.

• A:Answer Hey, We're so happy to know you've chosen Cafe for your home! You have the option of choosing the Brushed Stainless handles for this amazing refrigerator in Matte White. If you need any assistance, please let us know. Have a wonderful day! Mike@GEA

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionWhat is the discount if I use a Store Card, or purchase the Service for all plan?

Asked 3 years ago by Johnny.

Q: QuestionI am concerned about refrigerator noise when the compressor runs (the buzz / humm) - is there any info Cafe can share on how loud the normal compressor noise is on this fridge? My hope is that the buzz is very low and not a mood kill. Thank you

Asked 4 years ago by Matt.

• A:Answer Hi there - Thanks so much for reaching out about this fantastic refrigerator. We can certainly understand your concern with the sound level and we're happy to help. The new high efficiency compressor on modern refrigerators may run faster and longer than your previous refrigerator and generate more sound. You may hear a high-pitched hum or pulsating sound while it is operating which is normal. We're always here to help if any other questions or concerns come up. Thanks for considering Café! -Mikayla@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWhat is the shelves depth measurement?

Asked 4 years ago by Jh.

• A:Answer Hi, thanks for asking! We're glad to see you're interested in this French Door Counter-Depth refrigerator and we'd be happy to help. We found that the Fresh Food Shelves have a depth of 11-1/2"D. The shelf above the crisper is 28-1/32"W x 14-1/16"D. Thanks for checking with us! -Sylvia@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWill the stainless model hold a magnet?

Asked 4 years ago by Margaret.

• A:Answer Hi, great question! We appreciate your interest in this Cafe French Door Refrigerator and we'd like to help. We found that this appliance will not hold a magnet, and we apologize for any inconveniences this may cause. Let us know if you have any further questions. Take care. -Sylvia@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionI need to place the refrigerator next to a wall on the right side (facing the fridge). With the refrigerator door open 90 degrees, can you still use the drawers? Can they be removed for cleaning if the door is at 90 degrees?

Asked 4 years ago by Doors.

• A:Answer Hi there, thank you for reaching out as this is a great question we can help with. The interior drawers can be accessed and fully opened with the door(s) at 90 degrees; however, they will be prevented from being removed. We apologize if this is an inconvenience to you and we're wishing you the best. We'd love having you in our Cafe Appliances family! - Guy@GEA

  Answered 4 years ago by Cafe Appliances

  
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