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Hi there, thanks for asking. So sorry to hear about these leaking issues, we can understand how that would be frustrating for sure. There is a step by step video at the bottom of a troubleshooting article on our GE Appliances website that may be able to help. The article title is "RPWF/RPWFE ADVANCED FILTRATION." If you purchased a genuine filter from GEA, have followed the install steps properly, and your unit is still leaking water, you may want to try using your bypass plug in place of the filter to see if this leak still occurs. If it does, then we'd recommend reaching out to our service team for further help. If it does not leak when you have the bypass plug inserted, you may want to try installing the filter again or purchasing a new filter to see if this helps. We do hope this is helpful for you. All the best. -Michael@Cafe
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