Questions & Answers

Q: QuestionDoes this Cafe refrigerator come with an ice maker?

• A:Answer Yes, this refrigerator has an ice maker located in the freezer.

Q: QuestionWhat type of water filter does this refrigerator use?

• A:Answer This refrigerator uses the RPWFE or XWFE replacement filter. You can check the filter compartment to determine the correct filter for your model.

Q: QuestionIs this refrigerator fingerprint resistant?

• A:Answer No, this model does not have a fingerprint resistant finish.

Q: QuestionWhat type of lighting is used inside the refrigerator?

• A:Answer This refrigerator uses bright LED interior lighting.

Q: QuestionWhat is the capacity of this refrigerator?

• A:Answer This refrigerator has a total capacity of 22.2 cubic feet.

Q: QuestionIs this refrigerator print resistant or print proof

Asked 4 years ago by Sunny.

• A:Answer Hi, Thanks for asking! We appreciate your interest in this French Door Counter-Depth Refrigerator and we'd like to help. We found that this specific model is not Fingerprint Resistant or print proof. You can find this info in the specifications section on the appliance page. Have a great day! -Sylvia@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: Questionwe just received our Cafe refregerator with hot water dispenser , we love it. But we found out that it is on mute. even though the volume is on . is their may be a volume control on this fridge. its bran new 3 days old. can somebody help please. thank's

Asked 4 years ago by S3490.

• A:Answer Go to.the settings screen by tapping the screen and looking in the upper right corner.

  Answered 4 years ago by MerlinVerified Purchase

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Q: QuestionCan the Cafe line be purchased without copper accent on handles?

Asked 4 years ago by awash.

• A:Answer Hello, and thanks for reaching out to us about this French Door refrigerator. We appreciate your interest. At this time every Cafe appliance comes with a copper cuff on the handle. The cuff is part of our signature look, and replaces the traditional logo or badge you would find on most appliances. It is not removable. We apologize for any inconvenience this may cause, and are happy to address any other questions or concerns you may have. Wishing you all the best! -Sarah@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionHow hot does the hit water get. Can it be adjusted?

Asked 4 years ago by Barb.

• A:Answer Hello Barb - We appreciate your interest in the CYE22TP2MS1 and we are happy to help! The water dispensed is at the accurate/ideal temperature for the food or beverage selected. The 4 pre-programmed temperatures include 90° for warm, 150° cocoa, 170° tea, 185° soup or a custom temperature setting with temperatures between 90° and 185°. Thanks for checking. Olga@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionHow does the freezer get defrosted? I can not find any literature about it. Thanks.

Asked 2 years ago by PSHlovestheCafe.

• A:Answer Hi there - thanks for reaching out about this great Café Refrigerator! This model features an automatic defrost system which eliminates the necessity to defrost the freezer or fresh food compartments manually. Refrigerators with automatic defrost have a drain tube that carries water from the defrost cycle to a fixed drain pan under the refrigerator. There is no routine maintenance for the defrost drain tube or pan. To learn more, search for the article titled “Refrigerator - Automatic Defrost System” on the GE Appliances website under the “Support” section. We hope this is insightful and let us know if there is anything else we can assist with. Have a wonderful day! Lauren@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionThe water dispenser is extremely slow, is this normal? It takes a long time to fill up a glass of water.

Asked 4 years ago by Brook.

• A:Answer This is not normal based on my experience. If you did the instructed 5 minute water line purge, that was all that was required for setup.

  Answered 4 years ago by CollinHVerified Purchase

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Q: QuestionCan this be ordered for cabinet match doors?

Asked 5 years ago by Linda.

• A:Answer I don't think so. I believe the monogram line can be ordered for the integrated look.

  Answered 5 years ago by RockyMountainHighVerified Purchase

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Q: QuestionDoes the Cafe 48" refrigerators have dual evaporators? I found after an intense internet search that they do not have dual compressors, but some refrigerators without dual compressors still have dual evaporators.

Asked 7 months ago by Leonard.

• A:Answer The CYE22TP2MS1 does have TwinChill™ Evaporators, which are also known as dual evaporators. -Don@Cafe

  Answered 7 months ago by Cafe Appliances

  
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Q: Questionwhy did Cafe remove the odor filter feature. We had older Cafe and the odor filter worked great. We were looking to buy a new Cafe and the odor filter is gone.

Asked 9 months ago by pdxdummy001.

• A:Answer We appreciate you inquiring about the odor filter feature for this refrigerator. We're always upgrading and updating models. We'll share your feedback with our team for future consideration. Keep checking back with us for updated models! -Kacie@CafeAppliances

  Answered 9 months ago by Cafe Appliances

  
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Q: QuestionHi, we purchased this fridge back in May of 2020. Our touch screen no longer works. We cut the power to the fridge and restarted with still no luck. Does anyone know how to fix it? Thank you!

Asked 1 year ago by User122121.

• A:Answer Thanks for letting us know what happened. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionIs there a specific order to door shelf installation

Asked 1 year ago by Anonymous.

• A:Answer To better answer your question, we ask that you please reach out to Best Buy Customer Care for further assistance.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionCan you apply magnets to the fridge?

Asked 1 year ago by Lolo.

• A:Answer Yes, this fridge will hold a magnet.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionDoes this have a second icemaker option like the GE Profile of the same configuration?

Asked 2 years ago by agrimes.

• A:Answer Hi - We appreciate your interest in this lovely Café refrigerator. It does not offer the option to add the second icemaker. We are glad you checked with us. All our best! Vikki@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionCan the freezer drawer and doors be removed for delivery?

Asked 2 years ago by Lucy.

• A:Answer Hi - Thanks for reaching out, and for your interest in our lovely Café French door. The installer will have several options on the day of delivery. We hope this information is helpful. All the best. - Don@GEA

  Answered 2 years ago by Cafe Appliances

  
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