Questions & Answers

Q: QuestionI know that the cafe fridge is in matte white and regular appliances in glossy. The finish is different, but will the whites work together? All my appliances are relatively close to each other and can be seen at once, but they are on different walls

Asked 2 years ago by BobbyJoe.

• A:Answer Hello there - we checked the information for our finishes, and our Matte finishes are a highly engineered paint on metal (steel). This creates a slight difference in appearance against our regular white-on-white finishes. Please also keep in mind that white finishes from other manufacturers will most likely not match. -- We hope this was insightful, and please reach out to us once again if we can help with anything else. Take care. - Pablo@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionCan you substitute a hood for a microwave?

Asked 2 years ago by Jill.

• A:Answer Hi - Thank you for reaching out to us and for your interest in our beautiful Café line of appliances. one of our vent hoods can often be used instead of our over-the-range microwaves. If you have additional questions regarding substitutions, we recommend contacting the store from whom you're purchasing your appliances. We're confident you'll be delighted with a new all Café kitchen. Warm regards - Vikki@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: Questionwhat is the cubic foot storage size of the freezer?

Asked 3 years ago by wayne.

• A:Answer Hi, and thank you for reaching out to us. The freezer section would be 7.16 cu ft. We hope this helps. Have a great day. -Mel@Cafe

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionDoes this refrigerator have a single or double evaporator?

Asked 3 years ago by liam.

• A:Answer TWIN evaporators...

  Answered 3 years ago by GloriaVerified Purchase

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Q: QuestionHow often should the water filter be changed.

Asked 3 years ago by Lff6.

• A:Answer Every 6 months

  Answered 3 years ago by Gloria

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Q: QuestionIf I don’t want the bronze handles what are my other choices?

Asked 3 years ago by Sandy.

• A:Answer Hi - Thank you for your interest in this beautiful Café refrigerator. You have the ability to customize the appearance of the handles by purchasing one of the optional accessory kits available. The optional kits offered are brushed bronze - CXLB3H3PMCU, brushed black - CXLB3H3PMBT or brushed stainless - CXLB3H3PMSS. For additional information see - -https://www.bestbuy.com/site/searchpage.jsp?st=cxlb3h3pmcu&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys -- Please let us know if you have additional questions. We're happy to help! Vikki@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionWho is the maker of this GE?

Asked 3 years ago by Sandy.

• A:Answer Hi - Great question! This stunning refrigerator is manufactured by us at GE Appliances. We'd love to have you join our family. All our best! Vikki@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionDoes this refrigerator run quietly?

Asked 3 years ago by Lisa.

• A:Answer YES....absolutely

  Answered 3 years ago by Gloria

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Q: QuestionI thought the Cafe came with a small drawer between the Frig and the Freezer, but I don't see it on the one here?

Asked 3 years ago by BillZ.

• A:Answer Thanks so much for taking the time to reach out to us about this. We're happy to assist! Not all of our refrigerators are manufactured with the convertible drawer between the fresh food and freezer section. However, if you were interested in our Matte White refrigerator with this convertible drawer, we recommend you check out model CVE28DP4NW2. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionWhat are the shapes of the ice cubes that are made by the factory installed ice maker?

Asked 4 years ago by NeedAFridge.

This question was asked about the related product: Café Series 23.1 Cu. Ft. Frost-Free Counter-Depth French Door Refrigerator

• A:Answer present shaped

  Answered 2 years ago by happycustomer

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Q: QuestionWhen will the GE Cafe 23.1 cubic feet counter depth refigerator in matte white be available. We already have the oven and dishwasher but have been waiting for 9 months for availability. Thank you

Asked 4 years ago by Anonymous.

• A:Answer I just bought this at my local Best Buy this week. It is also available at a local alliance dealer.

  Answered 2 years ago by happycustomer

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Q: QuestionIs the freezer Frost Free?

Asked 4 years ago by Anin.

• A:Answer Yes....

  Answered 3 years ago by Gloria

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Q: QuestionDoes this have air dry?

Asked 4 years ago by a.

• A:Answer Greetings, Thank you so much for reaching out about this beautiful model! We'll be happy to answer your question! This refrigerator does not possess any kind of drying abilities. If you have any other questions, you can reach out to us anytime. Stay safe. Mike@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWhy does the food freeze on the top shelf of my Cafe counter depth refrigerator? We turned the temperature up and it still freezes food on the top shelf

Asked 4 years ago by Kay.

This question was asked about the related product: Café Series 23.1 Cu. Ft. Frost-Free Counter-Depth French Door Refrigerator

Q: QuestionIs there a panel kit that fits this particular refrigerator

Asked 4 years ago by Bill.

• A:Answer Hi there, Bill - Thanks for asking this question. This refrigerator isn't panel ready and there is not a compatible panel kit. We hope this helps! -Mikayla@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWill the matte white go with other GE regular white appliances? Also, will the cafe hardware fit on other GE appliances? Trying to make it work together as I do not need all new appliances.

Asked 5 years ago by postmangreg.

• A:Answer Matte white is a decorator's dream; very classy. It is white, but it won't look exactly like the shiny white of other refrigerators. If the appliances are not sitting side by side, it might not be an issue. The hardware is designer grade and is made especially for the Cafe series appliances. I know the dials on the range would not fit a different or "common" range because they are quite unique in both shape and function. For the handles to fit on an older appliance, the width of the space between the mounting screws, as well as the configuration of the mounting pattern, would have to be identical. I very much doubt that these handles are interchangeable since the Cafe series is so unique from the ordinary.

  Answered 5 years ago by kathVerified Purchase

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Q: QuestionWhat does the Cafe’ mean? Is this just the model name like “Profile?

Asked 5 years ago by Anonymous.

• A:Answer Cafe is the name for a series of high-end technical and decorator appliances made by GE that come with different exterior finishes, including my favorite "matte white", have decor handles in several metals, including brass and copper, and have features including inside filtered water dispensing.

  Answered 5 years ago by kathVerified Purchase

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Q: QuestionWhat is the accessory number for the white cover that goes on the side of this unit...?

Asked 5 years ago by HistoryofHome.

• A:Answer Hi - Thanks for viewing Café Model CWE23SP4MW2! Following are the Matte White Side Panels: CKLBRSCNW2 (right); CKLBLSCNW2 (left). Explore our Café Customizable Matte White Professional Collection at: https://www.cafeappliances.com/collections/customizable-professional - We'd love to have you in the family! Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionHow far does the freezer door of model #CWE23SP3MD1 extend from the refrigerator when it is fully opened? What is the recommended clearance between the front of the refrigerator and a kitchen island?

Asked 5 years ago by MRAS.

This question was asked about the related product: Café - 23.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Internal Water Dispenser - Matte Black

• A:Answer Hi MRAS - Thanks for considering Café Model # CWE23SP3MD1! Depth with freezer door completely open (without handle) is 44 1/4". Depth with freezer door completely open (with handle) is 46 3/4". We suggest viewing the Quick Specs document at the following link for all product dimensions: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CWE23SP_4MW2_3MD1_18.pdf - Explore our Café Customizable Matte Black Professional Collection at: https://www.cafeappliances.com/collections/customizable-professional - Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by Cafe Appliances

  
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