“There is a gap between the induction and our new marble surface. Is this normal? It seems like it may collect food over time. Should we had our builder placed something under to seal it, or caulk?”
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Foam tape is applied around the underside of the edge prior to installation, and it does indeed create a gap. It's probably meant to releave pressure variance if the countertop isn't in a perfect plane. There are two problems, however, with this design: (1) The gap can indeed collect food/dirt and be hard to clean. Despite what the Cafe rep says, the foam tape doesn't compress and close the gap over time. (2) More importantly, the gap leaves the glass edge unsupported and vulnerable. I've only had this cooktop for about 6 months, and I am VERY careful with it. I use silicone pads if I set anything on it, I use silicone protection mats on the burners (highly recommended!), I don't set used pans on it, and I clean it carefully. Nonetheless, a corner has already chipped. I have no idea when or how that happened- a little piece just came off when I was wiping it down one day. It's really disappointing because my very expensive cooktop now has this sharp little chipped corner that's very noticeable. If I had known all this when I bought it, I would've flush-mounted it. Depending on how you go about that, you might still have a little gap that can collect crud. But at least the glass edges would be better protected.
Sorry, there was a problem. Please try again later.A rubber seal comes with the unit that should be placed around bottom of induction cook top before installation.
Sorry, there was a problem. Please try again later.Hi there, and thanks for reaching out. We know how important making sure your cooktop is installed correctly would be, and we’re glad to advise. We do expect there may be a slight gap between the counter and the cooktop, particularly when it’s first installed. Foam tape is placed on the underside of the cooktop edge during installation; this is required to cushion and protect the unit, and over time the foam will compress, though you may still see some gap. We wouldn’t recommend using a sealant or caulk, as this would prevent the cooktop from being removed if service is ever needed. We hope this information is helpful! If you are still concerned, or have any other questions for us, you’re always welcome to reach out here or over social media. We’re happy to assist and wish you all the best! -Sarah@Café
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