Questions & Answers

Q: QuestionDoes the oven operate in convection mode only ?

Asked 6 years ago by John.

This question was asked about the related product: Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Matte White

• A:Answer Hi John - The range offers convection bake and traditional bake cooking modes. For reference, see pages 11, 16 and 17 (Cooking Modes) of the Owner's Manual: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000201.pdf - Explore our Café Customizable Professional Collection at https://www.cafeappliances.com/ - Keep in touch! Sue

  Answered 6 years ago by Cafe Appliances

  
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Q: QuestionIs the stovetop ceramic?

Asked 4 years ago by Anonymous.

• A:Answer Hello - Thank you for your interest; we are happy to help! The cooktop surface is Porcelain-Enamel. Thanks for checking. Olga@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionCan the stove top burners be lighted in the event of a power failure using a match or lighter?

Asked 6 years ago by CL44.

This question was asked about the related product: Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Matte White

• A:Answer Hi CL44- Yes! In the event of a power failure, the surface burners may be lit with a match. Check out page 8 of the Owner's Manual at the following link for reference: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000201.pdf - Explore our Café Customizable Professional Collection at https://www.cafeappliances.com/ - Keep in touch! Sue

  Answered 6 years ago by Cafe Appliances

  
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Q: QuestionIs it possible to keep/store pots/pans in the warming drawer while using the oven? Can you turn off the heat to the warming drawer?

Asked 4 years ago by BFrank24.

• A:Answer Yes, warming drawer has it's own control on the panel. We store a baking pan and the griddle in the drawer. Excellent design overall.

  Answered 4 years ago by Chopter1Verified Purchase

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Q: QuestionIs this model (white) available with a different colour handles and knobs - any colour but bronze/copper?

Asked 4 years ago by Rick.

This question was asked about the related product: Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Matte White

• A:Answer Hello Rick, thank you for your question! Yes, this range is available with Brushed Bronze, Brushed Copper, Brushed Black, and Brushed Stainless handle/knob colors. The Brushed Bronze color comes standard, however the part numbers for the other finishes are as follows: CXFCGHKPMCU for Brushed Copper, CXFCGHKPMBT for Brushed Black, and CXFCGHKPMSS for Brushed Stainless. We hope this helps! Please let us know if you have any additional questions. You can reach out to us further at the “Contact Us” link on our website. – CV

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionIs there a storage drawer under the oven?

Asked 5 years ago by AbbyMom.

• A:Answer Hello AbbyMom, thank you for your question! This range does not feature a storage drawer, but instead features a warming drawer. The warming drawer will keep hot, cooked foods at serving temperature. If you would like to read more about this, you can do so in the owner's manual, linked here: https://products.cafeappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000201.pdf&_ga=2.183429030.1044722028.1589545751-943211090.1570800477 We hope this helps! Please let us know if you have any additional questions. – CV

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionIs this an LG product? Also, what are the BTUs for the burners?

Asked 6 years ago by Magnolia.

• A:Answer Hi Magnolia - Thanks for your interest in Café Model:C2S900P2MS1 manufactured by GE Appliances, a Haier company. GE Appliances is a house of brands, with Monogram®, Café™, GE®, GE Profile™, Haier, and Hotpoint having their own unique identities to match your lifestyle and personality. On nearly every piece in the Café Customizable Professional Collection, you have the option to change your hardware to a different finish to bring your personal kitchen vision to life. Learn more about customization at https://www.cafeappliances.com/custom-hardware - Also, Burner BTU's are as follows: Left Front 21,000 BTU Tri-ring Burner, Left Rear 5,000 BTU Precise Simmer, Right Front 15,000 BTU, Right Rear 12,000 BTU, Center 9,500 BTU Front / 9,500 BTU Rear. Keep in touch! Sue

  Answered 6 years ago by Cafe Appliances

  
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Q: QuestionIs this model available in a 36 in width

Asked 5 months ago by John.

• A:Answer No, this range does not come in a 36" width. - Julia@Cafe

  Answered 5 months ago by Cafe Appliances

  
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Q: QuestionDoes it have led backlit knobs?

Asked 1 year ago by Anonymous.

• A:Answer This model has a sleek backlit glass touch control panel that visually disappears when not in use and wakes up when prompted.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionCan all the features of the oven be used without the app?

Asked 2 years ago by Stacey.

• A:Answer Hello - Yes, the app is not required to us all of the features this range offers. We appreciate you checking with us. Best regards. -Don@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionHi - Does this range come with a vent built in or do I have to also buy a downdraft system or vent hood?

Asked 2 years ago by Researching.

• A:Answer Hi - Thank you for your interest in a beautiful Café range. This model does not have a vent system and the use of a vent hood is up to you. An overhead vent or combination Café over-the-range microwave with venting are both possible options. We are glad you reached out to us and hope you will again if you have additional questions. Kind regards - Vikki@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionWhat is the maximum oven Tempurature (operating — not for cleaning)?

Asked 3 years ago by EdC.

• A:Answer Hi - Thank you for reaching out to us. The maximum set temperature available when using Bake or Broil is 550°F.We are glad you checked with us. Kind regards - Vikki@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionSorry! I forgot my 3rd question. In reference to the griddle that comes with this range, can you provide the measurements of your griddle? THANKS!

Asked 4 years ago by Shirleygirley.

• A:Answer Hello Shirleygirley - Thank you for your question; we are happy to help! The griddle is 21.2” deep x 10.3” wide x 2.0” high. The area of the cooking surface is 8.7” x 15.6”. We hope this helps! Olga@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionTwo questions, #!: is the self clean a Thermal clean or a steam assist clean? question #2: Is the cast iron griddle a double side reversible to a cast grill?

Asked 4 years ago by Shirleygirley.

• A:Answer Hello Shirleygirley - We appreciate your interest in the C2S900P3MD1 and we are glad to assist. This model is Self-Clean with Steam Clean Option. The cast iron griddle is not reversible. There is an optional cast iron grill JXCGRILL1. Thanks for checking. Olga@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionDoes this range come ready for a propane hook up? I have heard this item is back ordered. What would be a realistic delivery date?

Asked 4 years ago by Snorbus.

• A:Answer Hi Snorbus, we're happy to help! Yes, this range comes with an LP conversion kit included. We just recommend a qualified installer or servicer convert the gas range to the proper gas supply needed. As far as delivery goes, you would need to reach out to the Best Buy in which you plan to purchase this from. We'd love to have you in our Cafe family and want you to know we're wishing you the best! - Guy@Cafe

  Answered 4 years ago by Cafe Appliances

  
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Q: QuestionWhat kind of electrical connection is needed for the install?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, thanks for reaching out! More details about the electrical requirements for this model can be found on page 5 section 1 of your installation instructions. We recommend you have the electrical wiring and hookup of your range connected by a qualified electrician. After installation, have the electrician show you how to disconnect power from the range. - You must use a single-phase, 120/208 VAC or 120/240 VAC, 60 Hertz electrical system.. If you connect to aluminum wiring, properly installed connectors approved for use with aluminum wiring must be used. We hope that this is helpful! Stay safe. -Michael

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionHow does this oven vent? I need a down drafting oven.

Asked 5 years ago by K.

This question was asked about the related product: Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Matte White

• A:Answer Hello, thank you for your question! This oven vents via oven air vents. Air openings are located at the rear of the cooktop, at the top and bottom of the oven door, and at the bottom of the range. We hope this helps! Please let us know if you have any additional questions. – CV

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionDoes this range have standard convection or true convection? Thank you.

Asked 5 years ago by CuriousShopper01.

This question was asked about the related product: Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Matte White

• A:Answer Hi - Thanks for viewing Café Model C2S900P4MW2! This range has True European Convection with Precise Air. This technology includes a third heating element and a reversing fan that provides enhanced heat and air circulation. Watch Video: https://www.youtube.com/embed/wpFm4FVS-Ak?rel=0 - Explore our Café Customizable Matte White Professional Collection at: https://www.cafeappliances.com/collections/customizable-professional - We'd love to have you in the family. Keep in touch at cafeappliances.com. Sue

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionCAN THE C2S900P4MW2 WHITE STOVE AND OVEN BE USED WITH GAS ONLY. IS THERE A MATCHING DISHWASHER THAT GOES WITH THIS IN WHITE ALSO

Asked 5 years ago by rick4948.

This question was asked about the related product: Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Matte White

• A:Answer Hello rick4948 - Thank you for reaching out about our stunning Cafe appliances. You can find an all gas range in matte white here: https://www.bestbuy.com/site/cafe-5-6-cu-ft-slide-in-gas-convection-range-matte-white/6354111.p?skuId=6354111 This would still need electric for the control panel and igniters. For a matching dishwasher, we recommend models CDT875P4NW2 or CDT845P4NW2. Keep in touch! - JB

  Answered 5 years ago by Cafe Appliances

  
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