Questions & Answers

Q: QuestionWhat does the back of Model #CHS900P3MD1 look like? Can you provide a picture, please? Thank you.

Asked 5 years ago by drdms1.

• A:Answer Hello, thank you for your question! We do not have a picture of the back of this range. We sincerely apologize for the inconvenience. Please let us know if you have any additional questions. – CV

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionAre silver handles/knobs not included as an option with the white Cafe Induction range? Do we have to order an additional handle/knob kit for $600? What would we do with the gold ones? This makes little sense, especially for a unit costing over $4,000

Asked 2 years ago by Dreadneck.

This question was asked about the related product: Café - 30 in. Wide 4 Elements 5.7 Cu. Ft. Slide-In Electric Smart Induction Convection Range - Matte White

• A:Answer I see Cafe didn't answer "what do I do with the Gold set of knobs?" Why spend an additional 600 and then have two sets of knobs when they could just easily offer an option of color at purchase. I am sure it cost them the same no matter what color. I just ordered a different brand.

  Answered 2 years ago by Dreadneck

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Q: QuestionHello, how many power setting increments are available for each burner? Thanks!

Asked 2 years ago by AnneOnymous.

This question was asked about the related product: Café - 30 in. Wide 4 Elements 5.7 Cu. Ft. Slide-In Electric Smart Induction Convection Range - Matte White

• A:Answer Hello! The burners have High, Low, and Off power settings. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: Questiondoe this range have air fry?

Asked 5 years ago by airfry.

This question was asked about the related product: Café - Modern Glass 5.7 Cu. Ft. Slide-In Electric Induction Convection Range - Platinum Glass

• A:Answer Hello Airfry, Thank you for reaching out to us about this amazing range. This range does not have the air fry feature, we apologize for any inconvenience this may have caused. We do offer the air fry option in some of our wall oven models including model # CTS70DM2NS5. Feel free to reach out again with any other questions you may have. -Avery

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionI took a pan out of the oven and set it on top. While cleaning after use I noticed paint peeling off the top in front of the cooktop. I am concerned how a range this expensive can scratch so easily. Should I return for stainless one?

Asked 6 years ago by Bill.

• A:Answer Hi Bill, Our Matte finishes are a highly engineered paint on metal (steel). We recommend that the interior and exterior Matte finish surfaces be treated similar to high-end coatings on automobiles. The Matte White and Matte Black finishes are not engineered for use with soap-filled scouring pads, abrasive cleaners any cleaning product containing chlorine bleach and/or abrasive cloths and paper towels. Use of these types of products may scratch and/or dull the Matte White and Matte Black finish. We recommended using a soft, clean cloth or a microfiber cloth. Also, we recommend using warm, soapy water instead of other household cleaners. - If you would like more information on the types of cookware that we do and do not recommend for a glass cooktop, you can click on this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259 - We hope that this helped! Thank you so much for your question. -Michael

  Answered 6 years ago by Cafe Appliances

  
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