Questions & Answers

Q: QuestionDoes this electric range have a warming drawer?

• A:Answer Yes, this electric range has a warming drawer.

Q: QuestionAre there indicator lights to show if the surface is hot?

• A:Answer Yes, there are hot surface indicator lights on this range.

Q: QuestionDoes this range have an air fry option?

• A:Answer Yes, this range has a no-preheat air fry option.

Q: QuestionCan I delay the oven cleaning using a delay clean option?

• A:Answer Yes, you can delay the oven cleaning using the delay clean option.

Q: QuestionDoes this range have a true convection oven?

• A:Answer Yes, this range has a true convection oven.

Q: QuestionIs this range able to connect to Wi-Fi?

• A:Answer Yes, this range has built-in Wi-Fi connectivity.

Q: QuestionIs there a switch to turn off the convection in the bottom to use it as a conventional oven?

Asked 5 years ago by KB.

• A:Answer Hi KB, thanks for reaching out! Yes, you can bake traditionally or using the convection fan for this model. To bake traditionally, you would simply press the BAKE pad, set your temperature, and then press start. To use the convection bake feature, you would press the CONV BAKE pad, set your temperature, and then press start. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionFor the smaller oven how long does it take to preheat? I'm looking for a new range and I'm thinking this could also replace my toaster oven, which would give me some counter space back.

Asked 2 years ago by Sfjfsf2576.

• A:Answer Hi - Thanks for reaching out to us. Actual preheat times will vary based on a number of factors such as the set temperature, room temperature, and starting temperature of the oven cavity to name just a few. That said, the upper oven offers a preheat time of approximately 10-12 minutes. Many consumers find they do most of their cooking in the upper oven and primarily use the lower oven for larger food items. We hope you choose this lovely range as we are confident you'll love the convenience of two ovens. Wishing you the best! Vikki@Café

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionCan I order this black range with the brushed bronze handles? Thanks!

Asked 7 years ago by Kiddo.

• A:Answer Hi Kiddo- Thanks for choosing Café! Matte Black models are shipped with Brushed Stainless handles and knobs. You can customize your look by purchasing a Cafe Customization Kit with handles and knobs to match the accents in your kitchen. Choose from Brushed Black, Brushed Bronze, or Brushed Copper. Please contact BestBuy to purchase the Customization Kit. Explore our Café Collection at https://www.cafeappliances.com/ - Keep in touch! Sue

  Answered 7 years ago by Cafe Appliances

  
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Q: QuestionWhat color handles comes with matte white electric range?

Asked 2 years ago by nate.

• A:Answer Hello- Thank you for your question. This unit will come with the Brushed Bronze handles which is standard on Matte White finish. However you do have the option to purchase separately a different handle finish if you would like. Hope this helps! If you have any other questions or need anything else please let us know. Sincerely- Dianna@Cafe

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionWhere do I find the serial number for my new range

Asked 3 years ago by Anonymous.

• A:Answer Hello - that’s a great question! Each appliance has a rating plate that provides the model and serial number as well as specific electrical data pertaining to the appliance. Some newer appliance model/serial tags have QR codes that can be scanned with your phone to take you directly to information pertaining to your specific product. For Café Slide-In Ranges, there are two possible locations for the rating plate: 1. On the bottom of the control panel, visible from below when the oven door is open 2. Behind the door, on the front frame (Double-Oven Ranges: Behind the door on the LOWER oven, on the front frame) -- For a visual to help locate these on your range, search for the Page titled “Appliance Model and Serial Number Finder” on our Café Appliances website. We hope this is informative and if you need any further assistance, please feel free to reach out to us on social media anytime. Have a great day! Lauren@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionDo both ovens broil? If not, which oven does?

Asked 3 years ago by BNoel.

• A:Answer Hey there, and thanks for your interest in this beautiful range! We know how important the broiling option can be when you’re preparing food, and we’re glad to advise there is both an 8-Pass broil element in the lower oven as well as a 6-Pass broil element in the upper oven; you can indeed broil in both ovens. We hope this information helps, and we’re confident this range would be a great fit for your cooking needs. If you have any other questions or concerns, we’re always happy to assist. All the best! -Sarah@Café

  Answered 3 years ago by Cafe Appliances

  
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Q: QuestionWhen operating both ovens simultaneously, Is it true there can only be a 50ﾟdifference between oven temperatures?

Asked 5 years ago by cook.

• A:Answer Hello, thank you for your question! No, you can have both ovens set to whichever temperature you desire within the range's limits. We hope this helps! Please let us know if you have any additional questions. – CV

  Answered 5 years ago by Cafe Appliances

  
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Q: QuestionDo any of the Cafe Induction ranges with the double oven feature offer flex induction cooking zone ranges? What is the largest size of the one "burner" i see in this image that has more than one cooking zone?

Asked 1 year ago by Shelley.

• A:Answer Thank you for checking with us! The burners on this amazing unit offer quite a bit of flexibility for pan sizes. The largest burner is 12”, but this tri-ring burner can actually be used as a 12”/9”/6” burner. There's also another dual ring burner that's an 8"/5" burner.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionHi, Does the cooktop scratch easily? Also, how do you care for it and what cookware is best? Thanks!

Asked 1 year ago by Leslie.

• A:Answer For help with preventing scratches on this range, please review the section titled: "Metal Marks and Scratches" on pg. 24 of the Owner's Manual. To ensure you're properly cleaning your unit, we recommend following instructions in the "Cleaning the Range" section on pages 21-24. To make sure you're using the correct cookware, please take a moment to review the section titled: "Cookware Guidelines" on pg. 17.

  Answered 1 year ago by Cafe Appliances

  
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Q: QuestionIs there a steam clean feature in the upper oven?

Asked 2 years ago by Carol.

• A:Answer Yes, Steam Clean is available for the upper oven.

  Answered 2 years ago by Cafe Appliances

  
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Q: QuestionDoes the cooktop have a conduction or fast boil feature and if yes what is the time to boil?

Asked 2 years ago by Nic.

• A:Answer yes

  Answered 2 years ago by DavidLVerified Purchase

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Q: Questionwhat color handles comes with the matte white electric range?

Asked 2 years ago by nate.

• A:Answer Brass

  Answered 2 years ago by DavidLVerified Purchase

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Q: QuestionBought the slide in double electric range, does this have an air fryer feature? Does the microwave?

Asked 3 years ago by Lee.

• A:Answer Mine does NOT have a microwave --- do not think this is offered w/this model. Read what info there is on this stove. And air fryer also --- if it does NOT state this in info on stove well I guess it does NOT

  Answered 3 years ago by CAFEVerified Purchase

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