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Hey there - we’re sorry to hear that you’re experiencing issues with connecting the app. We understand how frustrating that is and apologize for any inconvenience this has caused. For assistance with this, you can contact our Connected Home Support Team specialists who are always happy to lend their expertise. You can reach them at 1-800-220-6899 M-F 9AM-11PM ET, Sat-Sun 9AM–3PM. We’re confident they will be able to help with this issue in no time. Thanks for choosing Café Appliances and please feel free to reach out anytime if you have any other questions. Warm regards. Lauren@Café
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