“I am having issues printing cards on card stock. I can't seem to find out how to print from the top cassette (5x7). It says it's coming from the upper, I select 5x7 but 8 1/2x11 comes out instead. Can anyone offer a helpful tip? Thank you.”
Answer This Question
1-2 of 2 Answers
I had a similar problem trying to print 4x6. I had set the printer properties to use the correct paper but it used the 8 1/2 x 11 instead. I checked further and saw that the setting of 4x6 had not "stuck". I think the problem may have been how I got into the printer properties and whether it was via the application or via the "system dialog" window that is more directly connected to the printer. I suggest you look for additional links into the printer properties dialog. Then, whatever method you find to set the paper and other properties, check that they are still set the way you expect on the window that has the actual "Print" button that is going to send the document to the printer. Hope this helps.
Sorry, there was a problem. Please try again later.Why don't you call Canon?
Sorry, there was a problem. Please try again later.