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Is your phone's Bluetooth on? Is your radio on? Is it on same channel as the device? Is the volume on your phone turned up? Is the volume on your car audio turned up? If you turn on your phone's Bluetooth in your settings where it has an option to search for devices do that. If your turning on your Bluetooth from the swipe down shortcut you can't search for devices from there. I can't anyway you might have that option. When you tap search for devices and see that device pop up saying pair and and your phone also saying pair with device do it and you should be good.
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