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Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Iridescent diamond-Front_Standard
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  • Q: My case has a large air bubble in the liquid that keeps growing every day. This must mean some air is getting in, but I haven't noticed any liquid leaking yet. Has this happened to anyone, & if so, were you able to get a free replacement from Casemate?  (15 Answers)
    This question is for: Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Rose gold

    By AmyKatherine 

    • Best answerYes! Except along with the bubble, it was also slowly leaking oil. It was hard to notice the oil at first but there were a couple times that I left my phone sitting on the counter for an extended period of time and when I picked it up, you could see oil on the counter around the edges of where my phone was. I contacted casemate after filling out the warranty info (I had bought the case in Oct 16), and they asked for pictures. I couldn't tell where it was leaking from though, so I just sent in a picture of the large bubble of air that had formed and was getting bigger. They mailed me a brand new case with no additional questions. Received it about 3 days later, and just put it on my phone 2 days ago and now the new one is feeling oily around the edges! I don't see a bubble in it yet so I'm really hoping it's from my kids oily fingers but I even saw oil on the counter again so I really don't have high hopes. I think I'm gonna just buy me a different case this time and not have to worry about this issue anymore.

      By KellyE 

  • Q: Were the casemate liquid glitter cases recalled for the chemical burns?  (2 Answers)
    This question is for: Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Rose gold

    By Htg16 

    • Best answerAccording to their website the answer is no. NOTE: Case-Mate Waterfall cases are certified safe and NOT part of a recent product recall issued by the Consumer Product Safety Commission.

      By gmdrun 

  • Q: So I just got this case the other day and it has an air bubble. Does that mean it’s leaking?  (5 Answers)
    This question is for: Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Rose gold

    By Cait 

    • Best answerHi Cait! So I got a case and it has an air bubble. I haven't noticed any leaking yet but many people say its because your case has a small hole. I will still continue to use the case because it has been like that for a month now and nothing has happened to it. I just don't like when I tilt my phone I can see the bubble:(

      By ItzV 

  • Q: I just recently got a similar waterfall case and I'm concerned about leaks. How easily do Case Mate glitter cases leak, and do they burn when they do?  (7 Answers)
    This question is for: Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Rose gold

    By Hali 

    • Best answerI don't know about burn, but I bought 2 of these waterfall cases in the rose gold. Both cases within just a few weeks developed large air bubbles in the case. I never noticed my phone being wet from the leak, but the water went somewhere as it was only 3/4 full. I then purchased another one because I loved it so much and it did the same thing. Sadly, I am done buying these type of cases....I am out 70+ dollars and I still need a case.

      By thriftygeek 

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  • Q: I have this case, but it's extremely difficult to take off. Any tips/tricks on how to do it?  (9 Answers)
    This question is for: Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Rose gold

    By SMADR 

    • Best answerFor those who need help taking it off, I found a way to do it. I tried to take it off from the top right corner, but what helped me was taking off the rubber bumper out first from the bottom, and the case came right off!

      By SMADR 

  • Q: Is the case hard shell or flexible? Does the case protect the phone if dropped?  (5 Answers)
    This question is for: Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Rose gold

    By Sparkle 

    • Best answerHard shell case and yes is very durable and protective. My Daughter tends to drop her phone a lot and so far no issues

      By Manglerd 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: Is there anything wrong with the case anybody ?  (7 Answers)
    This question is for: Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Rose gold

    By Phonecasequeen 

    • Best answerNothing!

      By Vikki 

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember
  • Q: So I just bought this case and no longer have the receipt or anything but the bumper was not with the case so it doesn’t fit my phone. Is there a way to get just the bumper part?  (4 Answers)
    This question is for: Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Rose gold

    By Case 

    • Best answerCase Mate is the best. Call them toll free - They will take care of you! (888) 988-5358

      By Brianthedaddy 

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      • My Best Buy® MemberMember
    • Best answerIf you belong to Best Buy or even have a Best Buy Credit Card and used either or to your points then it can be looked up either by Best Buy Associates or by yourself on the Best buy website. On the website go to you account... look up purchases, scroll down until you find it.

      By Jill 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: What are the chances of a glitter ✨ case to crack open or leak?  (5 Answers)
    This question is for: Case-Mate - Waterfall Back Cover for Apple iPhone 6 and 6s - Rose gold

    By Hai 

    • Best answerWell I've dropped mine a few times & it hasn't cracked yet, yet but there are scratches. Also, there's nothing to leak though. Everything is solid.

      By ChristyMarie 

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

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