Questions & Answers

Name: Chamberlain - MyQ Smart Garage Hub - Black
Brand: Chamberlain
SKU: 5900972
Price: 22.99 USD
Rating: 4.4 (2905 reviews)

Chamberlain - MyQ Smart Garage Hub - Black

Model:: MYQ-G0301; |
SKU:: 5900972

User rating, 4.4 out of 5 stars with 2905 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 200 questions

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QuestionWhy from time to time I had to reprogram my second cell phone to operate
Asked 3 years ago by Charlie.
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QuestionA new chamberlain kit costs $20. A sensor for the second door costs $40. Can I just buy a second $20 kit and use that sensor from that kit?
Asked 3 years ago by Anonymous.
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QuestionDoes an authorized guest user have to download the app in order to access my garage?
Asked 3 years ago by Sstar.
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QuestionWill the my camera work through glass?? If I were to mount it inside ?? I have no electrical near the camera, if I were to mount it outside!!
Asked 4 years ago by Jfk.
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QuestionCan I mute the Audible alarm?
Asked 4 years ago by Alert.
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QuestionI have a chamberlain garage opener with wifi. I plan to install a myq smart deadbolt to the front door of the house. Do I need a control hub even though my garage opener has wifi?
Asked 4 years ago by Keith.
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QuestionWill the MyQ added to a garage door still work if the main panel remote lockout is set to the "remote lockout on" setting.....
Asked 4 years ago by Windrider.
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QuestionWhen I try to close the door using phone, alarm happened and the light of body is flickering. Pls let me know how to remove the alarm and flickering.
Asked 4 years ago by Jake.
- Answer We do apologize, this cannot be removed as it is necessary for safety reasons for when the door closes.
  Answered 4 years ago by TheChamberlainTeam
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QuestionMy gf was living with me and setup the account. She moved out and we don't talk. Now she has access to my garage. How can I delete her and start over with my own account where she won't have access?
Asked 4 years ago by Sbrat.
- Answer Perform a hard reset on the gateway to clear it from the old myQ account. Press and hold the settings button (gear) on the Wi-Fi hub until the blue LED blinks. While the blue LED is blinking, press and hold the settings button (gear) again until the blue LED pauses then blinks or beeps. The Wi-Fi hub is set to factory default.
  Answered 4 years ago by TheChamberlainTeam
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Questionthe light on opener is flashing after the time on light runs out. It does this for a few seconds
Asked 4 years ago by blazer.
- Answer We are sorry that we did not have the opportunity to troubleshoot with you; our technical support agents are extremely knowledgeable and can help assist you with this issue. Please contact us at 1-800-528-5880. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. You can also reach us via chat - https://support.chamberlaingroup.com/s/
  Answered 4 years ago by TheChamberlainTeam
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QuestionCan the MyQ garage door sensor be mounted on a regular house door using the same hub to monitor if the door is open or closed
Asked 4 years ago by Anonymous.
- Answer No, it can only be used for the garage door.
  Answered 4 years ago by TheChamberlainTeam
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Questionwhat kind of phone do you need to use with this product
Asked 4 years ago by Anonymous.
- Answer Pretty sure either iOS or android will work, not manufacturer specific.
  Answered 4 years ago by NJDon
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QuestionI bought a Chamberlain myq hub is that a camera which I can see people?
Asked 4 years ago by Stevo.
- Answer We do apologize, that would be a strobe light for safety to inform when the door is being closed through the application.
  Answered 4 years ago by TheChamberlainTeam
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QuestionMy,Q no longer opens the garage doors. Message says unable to connect...check connection
Asked 4 years ago by Dan.
- Answer We are sorry that we did not have the opportunity to troubleshoot with you; our technical support agents are extremely knowledgeable please contact us at 800-528-9131. We are available M-F, 5am-6pm, MST, and on Saturday 7am-4pm, MST. Any of our agents will be able to assist you with this issue. Thank you!
  Answered 4 years ago by TheChamberlainTeam
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QuestionDo I have to use the My Q - Liftmaster Camera or can I use an alternative brand
Asked 4 years ago by TMNEKO.
- Answer Yes, the only camera compatible with our myQ app is the myQ Lift Master Camera. Thank you!
  Answered 4 years ago by TheChamberlainTeam
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QuestionCan you use the Q with a genie system?
Asked 4 years ago by Nick.
- Answer I believe anything between 1996 and current is yes
  Answered 4 years ago by Beta
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QuestionI just bought 3 Yale Liftmaster smart lock with touchscreen deadbolt compatible with MyQ app. How many hubs do I need in order to open and close my locks remotely? I am having trouble pairing more than one to the hub. Thanks!
Asked 5 years ago by Angel.
- Answer I do not know, please ask a geek squad employee
  Answered 4 years ago by Beta
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QuestionIs this compatible with the Vivint security system?
Asked 5 years ago by DennisP.
- Answer No
  Answered 5 years ago by Bunky
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QuestionI have 2 garage doors. Can the device sync with both door? and would I be able to choose a specific door to open/close?
Asked 5 years ago by mokona.
- Answer Yes, the Smart Garage Hub can pair to two separate non-myQ operators, you will need the additional door sensor for the second unit. Part number for additional door sensor is MYQ-G0302. You will be able to operate each door separately. Thank you!
  Answered 5 years ago by TheChamberlainTeam
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QuestionDoes it work with Google/Nest? I can’t add it on my nest app or Google home app.
Asked 5 years ago by DamSeg.
- Answer It is compatible with Google Assistant, you can use the link below for linking: https://support.chamberlaingroup.com/s/article/Link-MyQ-to-Google-Home
  Answered 5 years ago by TheChamberlainTeam
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Questions & Answers

Chamberlain - MyQ Smart Garage Hub - Black

Q: QuestionWhy from time to time I had to reprogram my second cell phone to operate

Q: QuestionA new chamberlain kit costs $20. A sensor for the second door costs $40. Can I just buy a second $20 kit and use that sensor from that kit?

Q: QuestionDoes an authorized guest user have to download the app in order to access my garage?

Q: QuestionWill the my camera work through glass?? If I were to mount it inside ?? I have no electrical near the camera, if I were to mount it outside!!

Q: QuestionCan I mute the Audible alarm?

Q: QuestionI have a chamberlain garage opener with wifi. I plan to install a myq smart deadbolt to the front door of the house. Do I need a control hub even though my garage opener has wifi?

Q: QuestionWill the MyQ added to a garage door still work if the main panel remote lockout is set to the "remote lockout on" setting.....

Q: QuestionWhen I try to close the door using phone, alarm happened and the light of body is flickering. Pls let me know how to remove the alarm and flickering.

Q: QuestionMy gf was living with me and setup the account. She moved out and we don't talk. Now she has access to my garage. How can I delete her and start over with my own account where she won't have access?

Q: Questionthe light on opener is flashing after the time on light runs out. It does this for a few seconds

Q: QuestionCan the MyQ garage door sensor be mounted on a regular house door using the same hub to monitor if the door is open or closed

Q: Questionwhat kind of phone do you need to use with this product

Q: QuestionI bought a Chamberlain myq hub is that a camera which I can see people?

Q: QuestionMy,Q no longer opens the garage doors. Message says unable to connect...check connection

Q: QuestionDo I have to use the My Q - Liftmaster Camera or can I use an alternative brand

Q: QuestionCan you use the Q with a genie system?

Q: QuestionI just bought 3 Yale Liftmaster smart lock with touchscreen deadbolt compatible with MyQ app. How many hubs do I need in order to open and close my locks remotely? I am having trouble pairing more than one to the hub. Thanks!

Q: QuestionIs this compatible with the Vivint security system?

Q: QuestionI have 2 garage doors. Can the device sync with both door? and would I be able to choose a specific door to open/close?

Q: QuestionDoes it work with Google/Nest? I can’t add it on my nest app or Google home app.

QuestionWhy from time to time I had to reprogram my second cell phone to operate

QuestionA new chamberlain kit costs $20. A sensor for the second door costs $40. Can I just buy a second $20 kit and use that sensor from that kit?

QuestionDoes an authorized guest user have to download the app in order to access my garage?

QuestionWill the my camera work through glass?? If I were to mount it inside ?? I have no electrical near the camera, if I were to mount it outside!!

QuestionCan I mute the Audible alarm?

QuestionI have a chamberlain garage opener with wifi. I plan to install a myq smart deadbolt to the front door of the house. Do I need a control hub even though my garage opener has wifi?

QuestionWill the MyQ added to a garage door still work if the main panel remote lockout is set to the "remote lockout on" setting.....

QuestionWhen I try to close the door using phone, alarm happened and the light of body is flickering. Pls let me know how to remove the alarm and flickering.

QuestionMy gf was living with me and setup the account. She moved out and we don't talk. Now she has access to my garage. How can I delete her and start over with my own account where she won't have access?

Questionthe light on opener is flashing after the time on light runs out. It does this for a few seconds

QuestionCan the MyQ garage door sensor be mounted on a regular house door using the same hub to monitor if the door is open or closed

Questionwhat kind of phone do you need to use with this product

QuestionI bought a Chamberlain myq hub is that a camera which I can see people?

QuestionMy,Q no longer opens the garage doors. Message says unable to connect...check connection

QuestionDo I have to use the My Q - Liftmaster Camera or can I use an alternative brand

QuestionCan you use the Q with a genie system?

QuestionI just bought 3 Yale Liftmaster smart lock with touchscreen deadbolt compatible with MyQ app. How many hubs do I need in order to open and close my locks remotely? I am having trouble pairing more than one to the hub. Thanks!

QuestionIs this compatible with the Vivint security system?

QuestionI have 2 garage doors. Can the device sync with both door? and would I be able to choose a specific door to open/close?

QuestionDoes it work with Google/Nest? I can’t add it on my nest app or Google home app.