Questions & Answers

Q: QuestionWhat is the actual cooking surface of the grill? it says 150 sq inches but thats just barely bigger than 1ft by 1ft which is tiny versus the picture shown

Asked 4 years ago by MattB.

• A:Answer The cooking surface is 26 inches wide and 17 inches long

  Answered 4 years ago by FredVerified Purchase

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Q: QuestionI would like to find out which cover is suggested for this grill.

Asked 5 years ago by Jane.

• A:Answer I cannot say for sure if there is a recommended cover. I was in need of one and just bought a 58inch light-duty one for about $25 on Amazon. My biggest desired features were water proof, rip proof, wind/weather resistant. Some people also like heavy-duty covers, but the light-duty one I got fits great and is super easy to put on and take off. I hope this helps!

  Answered 5 years ago by IsaacVerified Purchase

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Q: Questionis the grease trap easily accessable

Asked 8 years ago by Anonymous.

• A:Answer yes

  Answered 6 years ago by wcdcVerified Purchase

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Q: QuestionIs this natural gas compatible?

Asked 4 years ago by Dane.

Q: QuestionIs it easy to clean the grill surface after use?

Asked 4 years ago by blondemisty.

• A:Answer In my opinion it’s very easy. The 3 racks are ceramic coated, so rather than using a harsh brush on them, I hand wash them. Also a cleaner/scraper is included, but you use it once the grill cools.

  Answered 4 years ago by JaySVerified Purchase

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Q: Questiontrying REALLY HARD to get this done, WITHOUT hubs having to help, IN ANY WAY!?! so...do you offer assembly with delivery to home?! will pay amount to have this done!

Asked 4 years ago by DDaySurprise.

• A:Answer No they don’t offer assembly for this me being a man took me about 2 hours to put together go step by step all the screws are marked for the places needed fairly easy

  Answered 4 years ago by FredVerified Purchase

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Q: QuestionDo the sides fold down when not in use? Also, how easy is it to clean after each use?

Asked 4 years ago by Blake.

• A:Answer No the sides don’t fold down. But it is easy to clean.

  Answered 4 years ago by StaciG

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Q: Questionpick up old grill.........................

Asked 4 years ago by nunzi.

Q: Questionhow and where is infrared in this item?

Asked 4 years ago by Anonymous.

• A:Answer The grill heats food by infra red radiation produced by the black surface grill, by the part of the grill that touches the food, and by hot air that flows through the holes in the grill.

  Answered 4 years ago by SteveVerified Purchase

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Q: QuestionCan I convert this grill to a natural gas grill with the purchase of a natural gas converter kit?

Asked 4 years ago by VicMA.

• A:Answer Yes it can be converted. Found an excellent video on YouTube.

  Answered 4 years ago by StaciG

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Q: QuestionHas anyone else had any trouble putting this together? The crossbar with the magnets that attach to the 2 side panels don't seem to line up. I've had them send me new parts thinking it was just wrong but I got the same parts back that still don't fit.

Asked 5 years ago by Assembly.

• A:Answer I found this very simple to put together and I’ve never put a grille together. Just follow the instructions and look closely

  Answered 4 years ago by technobratVerified Purchase

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Q: QuestionDoes this use a propane tank?

Asked 5 years ago by BBQMASTER.

• A:Answer Yes, this uses a propane tank. You can buy the propane tanks and have them filled at Home Depot. I believe I spent around $55 for my first 20lb propane tank and filling.

  Answered 5 years ago by IsaacVerified Purchase

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Q: QuestionIs there a removable drip pan

Asked 5 years ago by Cynthia.

• A:Answer Think there is.

  Answered 5 years ago by MarilynVerified Purchase

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Q: QuestionThis thing has 4 knobs--but it says it's a 3 burner grill. I need one with 3 burners under the hood part. I don't care about a side burner. Does this have 3 burners under the hood?

Asked 5 years ago by needsagrill.

• A:Answer Yes and ac4th burner on the side

  Answered 5 years ago by MarilynVerified Purchase

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Q: QuestionDoes this model have cast iron grills? If not, which models do?

Asked 5 years ago by Al.

• A:Answer Yes, this features porcelain-coated cast iron grates.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs the tank completed enclosed?

Asked 5 years ago by Kim.

• A:Answer Yes

  Answered 5 years ago by MarilynVerified Purchase

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Q: QuestionDoes this grill come with a grill cover?

Asked 6 years ago by Anonymous.

• A:Answer I just got it and set it up and can confirm it does NOT come with a grill cover or anything else besides what’s showed in the picture

  Answered 6 years ago by Anonymous

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Q: QuestionCan (and does) this run on a propane tank?

Asked 6 years ago by Liz.

• A:Answer Yes. Its all propane

  Answered 6 years ago by nukEmAllVerified Purchase

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Q: QuestionDoes the Char Grill come assembled? Can I pay extra and have it assembled? Do you carry this in your stores?

Asked 8 years ago by Bill.

• A:Answer You have to build it. Takes about 1 hour

  Answered 6 years ago by nukEmAllVerified Purchase

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