Questions & Answers

Q: QuestionDoes this power bank have solar charging capabilities?

• A:Answer Yes, this power bank has solar power capabilities.

Q: QuestionWhat is the capacity of this power bank?

• A:Answer This power bank has a 10,000mAh capacity.

Q: QuestionHow long is the manufacturer's warranty for this power bank?

• A:Answer It comes with a 1-year limited warranty for both parts and labor.

Q: QuestionWhat is the amperage output of the USB ports?

• A:Answer The USB output is 1A.

Q: QuestionWhat type of charging interface does the power bank use?

• A:Answer It uses a USB Type A interface for charging.

Q: QuestionIs this power bank rechargeable?

• A:Answer Yes, it's a rechargeable power bank with a Lithium-ion battery.

Q: QuestionIs this TSA approved?

Asked 2 months ago by Jr.

• A:Answer Yes, this 10,000mAh power bank is well under the typical 100Wh (Watt-hour) limit for TSA.

  Answered 2 months ago by Customer Service Team

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Q: QuestionCan charge overnight and have four blue light then it cuts off after about an hour..how to cut back on ??

Asked 1 year ago by Anonymous.

• A:Answer Hi, I would suggest contacting Chargeworxs for any issues with the item. Thank you,

  Answered 1 year ago by Customer Service Team

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Q: QuestionI just got my charge works and used it on two phones and now am recharging. I hooked it up to an outlet ( that works) and there is one blue light on and it has been charging for six hours and no more blue lights have turned on when I check. Suggestions?

Asked 1 year ago by Anonymous.

• A:Answer Looks like you got a defective product :( Buy another.

  Answered 1 year ago by MgvMI

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Q: QuestionMy ChargeWorx 10,000m Ah is connected to an outlet to charge the bank but it has a flashing blue light and the green lights still on. What’s that mean?

Asked 1 year ago by User124.

• A:Answer Green light means it is charging by solar. Flashing blue means its still charging. Solid blue means its ready.

  Answered 1 year ago by MgvMI

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Q: QuestionI have Charge Worx CX6560BK Solar Powered Power Bank that I used for my iPhone 8. I purchased a iPhone 15 Plus & cannot charge it with my Charge Worx. Is there an adapter I can purchase for this to charge my iPhone 15 Plus?

Asked 1 year ago by Lo.

• A:Answer You're gonna want to get a USB A to USB C adapter. I recommend the 2 Pack set by Basesailor.

  Answered 1 year ago by MgvMI

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Q: QuestionAm I able to take this power bank in my carry on luggage? Any issues getting through security?

Asked 1 year ago by Anonymous.

• A:Answer Surprisingly, yes. I've had no issues getting it through.

  Answered 1 year ago by MgvMI

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Q: Questionhow long does it take to fully charge this device from zero charge if placed in full sunlight?

Asked 1 year ago by terry.

• A:Answer It is not a full solar battery. It uses some stored battery power to charge as well. Usually charges in an hour using the reserve plus sunlight, with about 2-3 lights still lit. I've had a full wall charge last for a week using the solar charging add on.

  Answered 1 year ago by MgvMI

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