A:Answer I haven’t had this issue, but when I received it I made sure to hand wash the basket and insert and towel dry them before letting them sit on the drying rack for an hour or so before using it for the first time. I’m assuming you probably did this too, but just in case you haven’t you can try that! Other than that my suggestions would be to lightly toss your food in a little bit of oil or put a light layer of oil on the insert (like dab some oil on a paper towel and rub that on the insert) before cooking.