“I'm using a Vizio monitor to mirror my laptop. Since downloading an update, the complete screen doesn't show on either device. I've tried going through the control panel but I haven't had any luck. This set up worked perfectly for 2+ years til the updat”
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Hi, Ros. Thanks for reaching out for help with your display issue. I've seen updates to video adapters cause this issue in the past. It may be possible to roll back the adapter update to an earlier version, or there may be settings that need to be changed in the software that's specific to your adapter. For example, my laptop has an icon in the system tray (down by the time/date) that's called "Intel HD Graphics" & has additional configuration options within it. Our Agents at 1-800-433-5778 can help with this if you'd like to give us a call!
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