“I recently upgraded my cricket phone and do not like it. Can I switch back to my old cricket phone and if so how do I go about doing that?”
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Hi there! We're sorry to hear that you are not pleased with your new device. You can go back to using your previous device by simply moving your SIM card from your current device to your previous device. If you need assistance with this, you can visit your local Cricket or Best Buy store for hands-on assistance! #SmileOn
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