“The product misleadingly claims 'Password Protection to keep your content safe', Mac compatible. The Crucial web site states password software is only available for windows pc's. Has anyone else had this issue, is there a solution for MAC's.”
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Hello Smithy, Thank you for reaching out to us. We would like to inform you that Crucial - X9 Pro for Mac 2TB External USB-C SSD - Starlight CT2000X9PROMACSSD9B supports password protection. We are happy to clarify how password protection works with Crucial portable SSDs, especially when using a Mac. At this time, the Crucial Portable SSD Utility software—the tool that provides password‑protection features—is available only for Windows systems. You can find the current Windows download here: https://assets.micron.com/adobe/assets/urn:aaid:aem:a21a44d9-fbaa-4143-90e8-78778abba1ca/renditions/original/as/Crucial-Portable-SSD-Utility-Setup-0.2.0-20250610-Language-Pack.zip The Crucial Portable SSD Utility allows you to lock and unlock portable drives which support hardware encryption, as well as disable and reenable LEDs on supported models: https://www.crucial.in/support/articles-faq-ssd/crucial-portable-ssd-utility While the utility isn’t supported on macOS, Mac users still have a reliable option to secure their external drives. Apple provides FileVault, a built‑in encryption tool that offers strong data protection for both internal and external storage devices—including portable SSDs. You can learn more about using encryption with portable SSDs on macOS here: https://www.crucial.com/support/articles-faq-ssd/software-encryption-portable-ssds Thank you for your patience and understanding. Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us. Regards, Crucial
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