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That's a long time to wait for your product. This hasn't happened to me but if you log in to your Best Buy account and then click on Order Status and then the Cuisinart product you will get the order and order and delivery status according to Best Buy along with some other options. Not sure how helpful this will be but it is a place to start.
Sorry, there was a problem. Please try again later.I had to get a replacement set I wanted stainless steel when I went to pick up my order they only had black .I didnt want the black, I decided to get another Cuisinart set the original has not been available for a while.My suggestion would be to contact best buy and get a different set of Cuisinart pots. The set I have is great, however it wasnt what I wanted I needed some pots.
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