“We bought this unit for my 88 year old mother to power her electric chair she sleeps in. The unit didn't work. We've tried for weeks to contact the company, and haven't been able to. Your customer service is poor”
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I think the power chair is to much for this unit it’s made for computers, printers, tv’s, WiFi. I think if you want something that will work you’ll have to look into an outside generator that powers on when your power goes out. Or a unit that has the capacity to handle more power. Of course that will be more expensive.
Sorry, there was a problem. Please try again later.I am not with the manufacturer, just a regular user of the products. That said, this product wasn't really designed for that kind of use. It is meant to keep a computer running for about 10 minutes during a power failure so the work can be saved and then shut down.
Sorry, there was a problem. Please try again later.I had the same problem with the first one I purchased. With a receipt, Best Buy will allow a trade for a new one.
Sorry, there was a problem. Please try again later.This unit is not designed to support an electric chair. The chair draws way to much current for THIS battery backup device. Check with a medical store to see what they would recommend.
Sorry, there was a problem. Please try again later.Hello Kat, Our support team is available Monday through Friday from 7AM-6PM CST and can be reached 877.297.6937. Tickets can also be submitted on the CyberPower Systems website if you prefer communication by email. Please reach out to us at your convenience and we'd be more than happy to help. We look forward to hearing from you!
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