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Thanks for reaching out TrentonGage11. Please make sure your HDMI cable is plugged into the video card. You also need to check your sound settings to make sure your Playback and Recording sounds are set to your headset. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
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