“If warranty service is needed, will the PC be taken back to Best Buy or will it have to be shipped to CyberPowerPC?”

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• During the return period you can take it to Best Buy, after that the company handles it. They have an advanced RMA process for parts so if any small components fail they can send you a part for exchange. I believe their sites say for case or motherboard fails you will return the whole machine, so I’d keep the box somewhere.

  Answered by mjskipper 5 years ago

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• Thank you for reaching out to us Cherotree. In the case that this system needs warranty service, you will need to ship the system back to CyberPowerPC. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (855) 888-2039 -CyberpowerPC Support

  Answered by CyberPowerPC Brand Expert 5 years ago

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