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I've also had the same issue where my screen will just shut off randomly - sometimes in the middle of a game, sometimes on a Zoom call, sometimes watching a movie/YT video. The system then opens up the BIOS mode, where no changes can be saved, and the cycle repeats. Hard restart is required to get system back to normal, but I never know when it's just going to shut off randomly again. Super disappointed with such a stupid issue at this price point. I guess it's the price I pay for trying to get into the PC world as a beginner and not doing more due diligence.
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Sorry, there was a problem. Please try again later.I had the same problem. Took it in but didn’t feel like paying the $150 repair fee so I just returned it.
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